24 Support Engineer Jobs in Hertfordshire

Job Description Position Available: Application Support Specialist Location: Hertford (Full-time, Onsite) Are you at the forefront of technology? Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally. What You … ll Do: Elevate Technical Support: Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more. Ensure System Stability: Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity. Drive Innovation: Engage in change management, automate … processes, and participate in strategic deployments. Emergency Response: Be a key player in our rotational after-hours support team, addressing urgent technical challenges. Who We're Looking For: Educated and Experienced: Bachelor’s degree in Computing, Engineering, or a related field, backed by at least 3 years in a more »

Description Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1st Line Support Engineer to join our dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical … prowess. Key Responsibilities: Providing first-line support to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach to problem-solving, catering to users of varying technical abilities. Handling forgotten password scenarios with humor and professionalism. Requirements: Strong interpersonal skills … environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1st Line Support Engineer. more »

Job Description IT Support Engineer – Permanent – hybrid – £41,000 to £47,000 plus benefits We have an exciting opportunity for an Infrastructure Engineer to join a leading organisation. This is a standalone role where you will manage a cloud & on-prem environment and provide 3rd level support … circa 200 users. What you will be doing: Ensure the IT infrastructure (servers, networking and associated services) is effectively implemented, administered, secured, and maintained. Support with 3rd level activity and resolve incidents and issues escalated by the service desk team. Support with projects and operate as the Infrastructure … SME What they are looking for: Previous experience working as an Infrastructure Engineer at a 3rd line level Experience with Azure as well as on premise environments Great communication & team working skills Exposure to security would be advantages but not essential more »

our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations. Job description: Have you got excellent customer service skills … knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORT COORDINATOR to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS Based in our Hitchin Headquarters … our technical support coordinators ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a Technical Support Coordinator, you will work closely with internal more »

Position Available: Application Support Specialist 📍 Location: Hertford (Full-time, Onsite) Are you at the forefront of technology? Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally. What You'll Do … Elevate Technical Support: Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more. Ensure System Stability: Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity. Drive Innovation: Engage in change management, automate processes, and … participate in strategic deployments. Emergency Response: Be a key player in our rotational after-hours support team, addressing urgent technical challenges. Who We're Looking For: Educated and Experienced: Bachelor’s degree in Computing, Engineering, or a related field, backed by at least 3 years in a technical support more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst using … the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national organisations … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic … team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our internal teams. This position involves a mix … of user support, system administration, troubleshooting, and collaboration with other IT professionals. Responsibilities: Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. Troubleshoot and resolve hardware and software problems in a timely manner. Perform system administration tasks such as user account more »

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »

IT Support Engineer – Permanent – hybrid – £41,000 to £47,000 plus benefits We have an exciting opportunity for an Infrastructure Engineer to join a leading organisation. This is a standalone role where you will manage a cloud & on-prem environment and provide 3rd level support to … circa 200 users. What you will be doing: Ensure the IT infrastructure (servers, networking and associated services) is effectively implemented, administered, secured, and maintained. Support with 3rd level activity and resolve incidents and issues escalated by the service desk team. Support with projects and operate as the Infrastructure … SME What they are looking for: Previous experience working as an Infrastructure Engineer at a 3rd line level Experience with Azure as well as on premise environments Great communication & team working skills Exposure to security would be advantages but not essential more »

2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of all more »

Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1st Line Support Engineer to join our dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical prowess. … Key Responsibilities: Providing first-line support to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach to problem-solving, catering to users of varying technical abilities. Handling forgotten password scenarios with humor and professionalism. Requirements: Strong interpersonal skills and … environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1st Line Support Engineer. more »

Systems Engineer, Office 365, Azure, Networking COR5480 £45,000 The Role This is an excellent Systems Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the Systems Engineer will use knowledge of Office 365 and … associated Microsoft technologies to work on exciting technical projects for customers. The Company The Systems Engineer will join a Service provider, working with the latest technologies to support their customers. The Systems Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. … is Hybrid, mainly office-based with some remote working (c. 1 day a week) Benefits Some of the benefits on offer for the Systems Engineer, include: 23 days' annual leave + Bank Holidays An excellent technical training programme Regular work social events to ensure a fantastic team environment What more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic … team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our internal teams. This position involves a mix … of user support, system administration, troubleshooting, and collaboration with other IT professionals. Responsibilities: Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. Troubleshoot and resolve hardware and software problems in a timely manner. Perform system administration tasks such as user account more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »

Job title: Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Filton or Brough. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be … doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports … Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Your skills and experiences: An understanding of Software technical information and descriptions, as supplied by software vendors Previous experience working with iLS is desirable Benefits: You'll receive benefits more »

Job title: Principal Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll … be doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case … reports Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may … involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and … such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The more »

3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd Line Engineer will be the escalation point … if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing and configuring new systems. Providing technical … support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper – V. Cyber Security. Good knowledge O365/Azure more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

We are looking for an Application Support engineer to work onsite for a client of ours in Stevenage. Inside IR35 SC clearance is essential (cannot be sponsored on this occasion) KEY SKILLS * Windows experience * Onsite availability * Working within a Support team environment * Sec Clearance * Must be willing more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware and software issues, ensuring a seamless experience for our … Company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is more »