Title: IT SupportEngineer Location: Ipswich, UK Sector: Food & Beverage Salary: Competitive + benefits Contract: Permanent SciNova are excited to be partnered alongside one of the UK's fastest growing Food & Beverage organisations - They've recently built a state-of-the-art facility in the Ipswich area and … on fostering a collaborative and growth-oriented work environment where employee development is a priority. If you are a tech-savvy, well-rounded IT support expert and interested in working in a people-led culture, get in touch today. Role responsibilities: Provide first-line technical support to end … requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 5+ years experience as an IT SupportEngineer or in a similar role. Extensive Google suite expertise. Strong knowledge of MS 365 Office suite. Proficiency in troubleshooting hardware, software, and more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
Ipswich, England, United Kingdom Hybrid / WFH Options
Focus Resourcing Group Careers
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
2nd Line SupportEngineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line SupportEngineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2nd Line SupportEngineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line SupportEngineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Deskside SupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside SupportEngineer you will provide on site hardware and … software VIP support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside SupportEngineer job is of interest please apply now more »
Deskside SupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside SupportEngineer you will provide on site hardware and … software VIP support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside SupportEngineer job is of interest please apply now more »