101 to 125 of 129 Support Engineer Jobs in London

Position: 1st/2nd Line IT Engineer Location: London, Office based Industry: Managed Service Provider We are a leading Managed Service Provider (MSP) based in the heart of London, currently seeking a dynamic and skilled 1st/2nd Line IT Engineer to join our growing team. As an … solutions to a diverse range of clients, offering unparalleled opportunities for professional growth and development. Role Overview: As a 1st/2nd Line IT Engineer, you will play a crucial role in providing exceptional technical support to our clients, resolving a wide range of IT issues efficiently and … effectively. This role encompasses user support, Office 365 and Azure Active Directory management, server administration, network troubleshooting, phone system support, and other typical 1st to 2nd line IT support duties. Key Responsibilities: Provide timely and professional technical support to clients via phone, email, and onsite visits. more »

Join a dynamic team of professionals shaping the future of financial services! We're seeking an adept and versatile Support Foucused Infrastructure Engineer and support specialist to collaborate closely with our Head of Technology. While the primary focus is on support, you'll also contribute to more »

Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows 10, Windows 11 and Windows server 19, Mac OS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox preparation, MFA, Mobile device management - Microsoft Intune … meeting room set. Managing Microsoft 365 Environment (Azure, Microsoft Defender, Teams, SharePoint and any associated products) Coordinating disposal of old IT equipment Providing technical support on-site or via remote-access systems. Requirements: Bachelors degree in information technology or computer science. Proven work experience as a technical support more »

forefront of delivering innovative solutions that connect people and businesses globally. As they continue to expand their operations, they’re seeking a talented IT Engineer to join a dynamic team. This is an exceptional opportunity to immerse yourself in a stimulating environment where learning and growth are paramount. Position … Overview: As an IT Engineer, you'll play a crucial role in supporting IT infrastructure and ensuring the smooth operation of all IT systems. You'll have the chance to work with cutting-edge technologies and collaborate with a team of passionate professionals. This role offers ample opportunities for … to advance their skills in a fast-paced environment. Responsibilities: Manage and maintain IT infrastructure, including servers, networks, and cloud-based systems. Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively. Implement security measures to protect important systems and data from potential threats. Assist more »

L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as an … escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management, and documentation. The ideal more »

none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with at least 3 years of recent IT support experience … Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team … General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Customer site visits Complete proactive works more »

Applications Engineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value … for their clients. Due to growth within the business they are looking for an Applications Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify solutions then implement, test … document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require the successful candidate to more »

Are you a skilled IT Support professional looking to step in to a more technical role, or perhaps a night owl tired of early mornings? This opportunity might be the perfect fit for you. You will be providing 1st and 2nd line support for a global law firm … 9pm) Competitive salary and great benefits package Gain exposure to a range of technologies for personal and professional growth Key Responsibilities: Deskside/technical support Provide remote and on-site support for local and global users. Offer application support and troubleshoot hardware issues. Skills Required: Essential software more »

clients. We approach problems with open-mindedness and a restless entrepreneurial spirit to deliver more for clients. Our culture is rooted in curiosity. We support the unique qualities of each team member and the entrepreneurial spirit shared by all of us. We come from different backgrounds and offer different … environment. The ideal candidate should also be eager to think differently, and enthusiastic about continuously improving and evolving our IT function. Job Responsibilities Providing support for our users and the office equipment along with remote support of our International user base Troubleshoot desktop and system problems, diagnose and … solve hardware/software Task, Incident and problem management through ticket system Provide exceptional service support to the business Provide solution(s)/work around(s) to incidents and problems Contribute to polices, processes and procedures Install, maintain and support new applications Prioritising and managing several open cases more »

Printer Installation - Field Installation Engineer - 1st Line Support Location - London Overview We are seeking a skilled Printer Installation Technician. The primary responsibility of this role is to efficiently install and configure printers, including Multi-Function Printers (MFP), desktop printers, and Fiery servers. The ideal candidate will have a more »

We are seeking a skilled Desktop Support Specialist with advertising industry experience to join our team. The ideal candidate will possess strong technical abilities in supporting desktop environments, particularly on macOS systems, and have expertise in managing Jamf and Intune. This role requires excellent communication and customer service skills … as you will be interacting with various stakeholders across the organisation. Responsibilities: Provide desktop support services for macOS and Windows environments, ensuring all systems are functioning effectively and efficiently. Manage and troubleshoot issues related to hardware, software, and network connectivity. Utilize Jamf and Intune to deploy, configure, and maintain … of advertising-related software and tools. Perform regular system updates, patches, and upgrades to ensure security and performance optimization. Create and maintain documentation for support procedures, system configurations, and troubleshooting steps. Provide training and guidance to end-users on software usage and best practices. Participate in on-call rotation more »

SENIOR AZURE DEVOPS ENGINEER | Production Support, Development, CI/CD, IAM, Azure * Strong DevOps experience, Development & Production Support background * Financial Services company based in Central London * 3 days in the office, 2 working from home per week * Excellent package incl £100-110k base plus up to … Reporting to the local CTO and working in a team alongside a global outsourced provider you will be responsible for a combination of Production Support and ongoing Product Development as the Senior Engineer in the team. We require: * Strong Production Support & Development experience * Outstanding Azure including certifications more »

The incumbent will be responsible for supporting IT matters with the internal users and work with vendors to support cases related to the BOS Wealth Management Europe, UK branch. He/She is required to drive action plans in improving system performance and provide problem and configurations management. MAIN … DUTIES Provide day-to-day onsite and remote support to end-users in the UK office Provide subject matter support to business change requests Respond timely to service requests and ensure qualitied work is delivered Assist in IT planning to drive system improvements and perform user maintenance review … Provide simple application trainings to end-user when needed. Manage risk related matters and ensure there are no overdue items Able to provide onsite support beyond office hours whenever it is required EDUCATION & OTHER REQUIREMENTS Bachelor degree is preferred At least 5 years of relevant working experience in banking more »

My client, a leading global macro fund manager based in London requires an elite IT Engineer to join their London team. You will be joining a well renowned hedge fund, working as the most senior helpdesk individual within the entire firm. This individual will be providing technical support … candidate will bring knowledge in Windows 10/11, Office 365, Teams/Zoom, Azure Virtual desktop & Citrix VDI, along with additional relevant desktop support technologies. The successful individual should have prior experience within supporting virtual infrastructure platforms, VDI , Citrix, VMware Horizon, and virtual desktops. The successful individual should more »

Primary Responsibilities: • Provide comprehensive support for software, hardware, and networking, encompassing desktops, laptops, and servers. • Deliver maintenance and support services for legacy products. • Offer assistance for Enterprise Products as needed. • Execute disk replacements on enterprise storage products. • Install and maintain PCs, associated software, networks, servers, and peripherals. • Provide … operational and maintenance support for network products. • Conduct installs, moves, adds, and changes as required. • Perform tests and certifications on PCs, networks, servers, and client-approved applications. • Ensure timely follow-up on problems, initiating escalation procedures when necessary. • Uphold a high standard of professionalism in actions, demeanor, and appearance. … skills for software and hardware issues. • In-depth knowledge of servers, Microsoft/Linux/Unix applications, network protocols, internetworking, configuration, with advanced PC support capabilities. • Capability to test and certify PCs, networks, servers, and client approved software applications and associated peripherals. • Familiarity with client-specific internal procedures and more »

Locations: Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, Manchester Are you a proactive engineer seeking new challenges in the vibrant field of technical support? We're expanding our team and currently searching for skilled Field Service Engineers and Customer Support Engineers to join us across … multiple locations, including Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, and now Manchester. Key Responsibilities: Provide hands-on technical support and assistance to our esteemed clientele. Execute installations, upkeep, and repairs of our innovative equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold … internal teams for seamless issue resolution. Conduct comprehensive training sessions for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. more »

Locations: Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, Manchester Are you a proactive engineer seeking new challenges in the vibrant field of technical support? We're expanding our team and currently searching for skilled Field Service Engineers and Customer Support Engineers to join us across … multiple locations, including Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, and now Manchester. Key Responsibilities: Provide hands-on technical support and assistance to our esteemed clientele. Execute installations, upkeep, and repairs of our innovative equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold … internal teams for seamless issue resolution. Conduct comprehensive training sessions for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. more »

work environment and lively culture in this video - https://www.youtube.com/watch?v=EupvfTWhRww. 💡 The Team We are a community of Technical Support engineers committed to satisfying customer needs throughout the EMEA region – a scope encompassing 15+ countries. You will collaborate closely with your colleagues across Sales … R&D, Professional Services, etc., to help provide excellent service to our customers and support our relationships throughout the region. 🔎 What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our company and build … through the appropriate channels 🌟 About you *We invite you to apply even if you happen not to meet every requirement. We provide training and support to help you reach your full potential within this role* Degree in Computer Science, Electronics, or equivalent experience Capability to analyze, troubleshoot, and make more »

notch solutions to our clients. With a focus on innovation and excellence, we pride ourselves on our dynamic team and commitment to providing exceptional support to our customers. The Role We are seeking a motivated and eager-to-learn individual to join our dynamic team as a Technical Support Engineer. In this role, you will be responsible for providing high-level technical support to resolve customer issues, contribute to improving our product offerings, and enhance user experience. The ideal candidate will have a background in software development, with practical experience in C#, Angular, and SQL. Requirements Bachelor … work effectively both independently and collaboratively in a fast-paced environment. Eagerness to learn and adapt to new technologies and processes. Responsibilities Provide technical support to customers by troubleshooting and resolving software issues promptly and effectively. Collaborate with the development team to identify and implement solutions for recurring technical more »

fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »

you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »

and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical … of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of … scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility. Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and more »

ll need familiarity with productivity and collaboration tools like Google Workspace, Microsoft 365, Zoom, Slack, Microsoft Teams, and TeamViewer. Key responsibilities include providing technical support to users, troubleshooting various issues, administering user accounts, documenting and managing incidents, responding to user queries via phone, email, or tickets, diagnosing problems, providing … remote desktop support, conducting training, participating in ongoing training, performing routine maintenance updates, documenting standards and configurations, facilitating knowledge transfer, creating and maintaining platform documentation and training materials, and providing onsite support when necessary. Knowledge and Experience: Minimum of 1-year experience with the tools and services mentioned more »

A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact for internal users. Responsibilities include: Receiving and logging tickets via a … teams to understand data needs and technical challenges Qualifications: Rigorous and organised work approach Excellent written and oral communication skills Prior experience in technical support preferred Basic knowledge of ticket management systems Jira Ability to work effectively within a multidisciplinary team Interest in the financial sector and willingness to more »

systematic hedge fund, is seeking an elite technologist to join their team based in London. The successful individual will join a growing development and support team for the fund's quantitative trading systems, real time analytics and research infrastructure. You will sit on the trade floor and have close … across the fund, including multiple Portfolio Managers, alongside the Central Research Technology and Execution teams. This individual will be responsible for the development and support of all quantitative trading systems, including new feature development in Python and C++, which will also require fluency with SQL. My client is dedicated … coverage for you and your family, as well as complimentary on-site breakfast and lunch for all employees. Ideal Candidate: 2+ years of professional support and/or software engineering experience Experience with trading systems support (co-located low-latency systems a strong plus) Fluency with C++, Python more »