51 to 75 of 125 Support Engineer Jobs in London

As a Deskside Support Engineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key Responsibilities : Serve as the first point of contact for customers seeking technical assistance in person at walkup … support locations, over the phone, remote connection software, chat, and email Provide a high level of customer service to users seeking problem resolution Support VIP users/senior stakeholders providing white glove service Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on … the issue and details provided by customers. Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services Record events and problems and their resolution in internal ticketing systems, Follow-up and update customer more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent … basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »

QA Engineer, QA Automation, Automation Test Scripts, Cucumber, QTP, BDD, Application Support, Technical Support, AWS, Virtualisation, Linux, Fintech, Securities, Capital Markets Responsibilities: My client, a rapidly expanding FinTech business specialising in the provision of Securities Finance trading applications, is looking for an enthusiastic, inquisitive and experienced QA … Engineer/Support Analyst to join the team. In this role, you will split your time between Automation Testing and providing Application, Network and Infrastructure Support for the firm’s clients. The role will be varied and interesting – on the QA side, you will be responsible for … writing test automation scripts using differing testing tools and techniques, whilst on the support side you will provide technical support and assistance to a broad variety of Capital Markets customers. Desired Skills : Solid background gained in QA Engineering and Application/Technical Support Strong technical expertise in more »

2nd Line Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2nd line support for all calls that are logged either remotely or desk side. Working to SLA thresholds for incident … s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues User creation … Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/Office365 user mailboxes Support more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. In 2023 we … This is an exciting opportunity to be part of a successful and leading MSP! Job Description We are currently looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced … 1st line engineer looking for that next step in their career. This role will include an element of site visits for our clients, so we are looking for someone that has experience of customer facing visits. You will take a supporting role in the in the management and resolution more »

1st/2nd Line IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2nd Line IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least 3 years plus recent experience within a similar … IT Support Engineer/1st and 2nd Line IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after settling in period + Benefits Please note: There will be a … sites to cover, projects, meetings, etc. You must also have a flexible approach to working hours as the role does require out of hours support and weekend work (You will be on call 1 week in every 4 or 5 weeks after you have settled into the role but more »

Job Title: IT Support Engineer Industry: Advertising Job Type: 6 month Contract Day Rate: £110 - £130 Location: City of London (Fully onsite) Start date: ASAP Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support calls. To escalate and work with third … parties to appropriately resolve issues. Conduct audits and make recommendations regarding the customer's IT environment. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 2 years’ experience in a similar IT role Excellent verbal and written … don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles & support accessibility needs’. more »

IT Support Engineer London EC1 £25k - 30K Base Start date: Immediate Business Summary: We are a forward-thinking Internet Service Provider that is changing the way commercial Landlords offer space to the market. We require a switched on, loyal, enthusiastic candidate, with a can do attitude to join … pick others up when they are down • Accurate? You want to get it right first time • Team Player - You help others when they need support and are willing to work on things that aren't specifically "your job" • Positive Mindset - You look for the positive in every situation, not … the day-to-day requirements of the role: • Attending customer sites to activate services/resolve IT related issues • Working closely with the IT support desk to feedback on support calls and ongoing issues • Liaising with account managers and updating customers with the progress and resolution of issues more »

Deskside Support Engineer Location - London (Stephen Street) Also requires travel to High Wycombe site once a week For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of Integrity, Respect, Passion and Autonomy they are the very fabric than … of IT professionals working on behalf of Ultima for a Worldwide Media Production company. You’ll be an experienced and accomplished 2nd Line IT Engineer, with excellent analysis and problem-solving skills and the ability to take ownership of tickets from logging to resolution. You’ll need to be … personable with the ability to deliver outstanding customer service to our clients at all times. Duties and Responsibilities: Delivery of high quality support on a range of IT technical incidents and problems to office users (including senior staff) Responding appropriately to, and effectively resolving, user incidents, queries or complaints more »

IT Support Engineer – 2nd/3rd line, Windows, Networks This is a permanent position, paying £35-40k depending on related experience and will require on-site working across 2 clients in London (East London & Central London). Working for a successful, growing MSP you will be splitting … your time between working onsite for one of their most important clients, providing a 2nd line infrastructure support, within a Windows environment. Ideally you will be competent providing tech support across: MS 365 Windows 10/11 MS Server Azure Intune and MDM Sharepoint Networking – Fortinet or Nutanix more »

IT Support Engineer – 2nd/3rd line, Windows, Networks This is a permanent position, paying £35-40k depending on related experience and will require on-site working across 2 clients in London (East London & Central London). Working for a successful, growing MSP you will be splitting … your time between working onsite for one of their most important clients, providing a 2nd line infrastructure support, within a Windows environment. Ideally you will be competent providing tech support across: MS 365 Windows 10/11 MS Server Azure Intune and MDM Sharepoint Networking – Fortinet or Nutanix more »

Onsite Support Engineer Up to £35,000 Based in Central London Our client, a well-established MSP based in London who currently support some of London's top Financial clients, are looking for an enthusiastic 2nd Line Technical Engineer to come and join their team. You … operating systems. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to senior Executive level end-users. Prior experience within the Financial sector with knowledge of supporting Bloomberg, OMS and PMS platforms are preferable. Managing more »

My client within Investment Management is looking for a Desktop Support Engineer to join their team. Role requirements: Windows OS (O365/M365/Teams) Mobile Device Management (Intune/SCCM) Active Directory Market Data - Bloomberg, Reuters(Infintiv), Factset Background in VIP Support or Trade Floor nice more »

Purpose of Position Pantheon require a passionate hands-on Data Support Engineer to support the delivery of change to existing systems as well as conduct analysis for root cause & software issues. Pantheon is at the start of a multi-year programme to establish itself as a data … centric organisation with this role being integral to the on-going support to the Business which will be critical as the transformation continues. You will be working with an established tech stack and proven experience of supporting traditional data warehouses is core to the role. You will be part … about providing best in class solutions to our global user base. Key Responsibilities To be successful in the role you will be expected to: Support the Data Team Lead in continuously delivering changes to existing system Develop, modify, implement, and support software components. Determine root cause for data more »

Title: Customer Support Engineer/Application DBA Department: Customer Success Area: Customer Support Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles, and … and sustain their Aria adoption and return on investment (ROI), leading to high customer satisfaction, renewal and referenceablity. Position Summary Reporting to the Customer Support Manager, you are responsible for functional, technical and application support of the Aria Billing Cloud platform and the associated third-party integrations. Servicing … are involved in the complete customer lifecycle, working closely with Implementation Service Managers, Customer Success Managers and Sales Engineers to provide technical and functional support for prospects and implementing clients, and providing high quality, comprehensive service to the production client base. You also work closely with the Engineering Team more »

IT Support Engineer Location: Hybrid of Hendon or Coventry and remote Explore and Discover what it's like working for Leidos... We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This … logging system. Ensuring that Incidents and Service Requests requiring further help are referred to the appropriate person e.g. 2nd Line Systems Administrators, the Operations Support Group etc. The role is shift based, 4 days on/off pattern (once trained): 4 day shifts 07:30 to 20:00 hours … PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the more »

Role: IT Support Engineer Sector: Manufacturing Location: West London Salary: £28,000 + Amazing Benefits! About the company: My client is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded 1974, they have experienced rapid growth and is now a comfortable Billion-dollar business. They have … allowance Advanced Company Pension Life Cover Private Healthcare (including subsidised Gym Membership) Full Expensed Travel and Accommodation What you will do: Managing and providing support for IT equipment and phones used by all staff members. Acting as the primary point of contact and providing assistance for any IT-related … Microsoft components. Contributing to various IT projects such as the development of the company intranet and the implementation of new systems. Providing basic-level support and management for network infrastructure. Managing Active Directory, Exchange, Windows 10/11, and Office365, with escalation to third-line support when necessary. more »

Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills … bases in a confident way). Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and more »

The Onsite Technical Support Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic … mail, and operating systems. Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security … years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS Exchange/ more »

Bristow Holland have an exciting opportunity for an IT Support Engineer to join a dynamic global business located in Farringdon, London which are expanding due to significant growth, making it an ideal time to join their team. As an integral member of the IT Operations Department you will … work to provide outstanding IT support to all staff across multiple sites and locations in the UK and overseas. Responsibilities: Provide first and second line IT support to all staff. Ensure that all IT Support queries are logged in the IT Service Management tool, and they are … meeting the internal Service Level Agreement and supporting the continual improvement of the IT Operations function. Work closely with the Infrastructure, Development and Application Support Teams as well as third party service providers as required. Ensure that the asset management system is up-to-date, accurate and relevant always. more »

Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rd Line IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We are looking for … a talented, proactive and analytical 3rd Line Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However, you will be involved in visits … in other technologies. The Role: Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rd line technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »

one of only 2 in the UK · AWS : Advanced Solution & Managed Service Provider Program Job Description We’re now recruiting for a Senior Internal Support Engineer to join our busy team based in London. The main focus of this role is to provide support for the use … will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms. Key Responsibilities: Provide support for the use of key business applications. Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner. Maintain user accounts … projects under way. Ensure systems are kept up-to-date and maintained in line with best practice. Co-ordination with 3rd party vendors to support systems. To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority more »

Job Description 2 nd Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the … a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any … Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate/follow-up on permanent fix for development related issues. Provide more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £45K-£50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … on the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc . more »

HVAC Engineer (Aftersales Support) - west London, UK (with option of hybrid/homeworking up to 2 days per week) (CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK/TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE) A new vacancy for … a HVAC Engineer (AFTERSALES SUPPORT) with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job … will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The HVAC Engineer (AFTERSALES SUPPORT) will be required to continuously develop his/her knowledge in the technical specification of the more »