2 Support Engineer Jobs in Norfolk

ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in IT support or other relevant positions in an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Possess basic to intermediate understanding of … in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and technical support specialist, we invite you to apply for this exciting opportunity by sharing your CV at nehal.kankriya @ randstaddigital . com Randstad Technologies is acting as more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »