Remote Support Engineer Jobs in the North West

16 Support Engineer Jobs in the North West with Remote Work Options

2nd / 3rd Line IT Support Engineer - Cumbria IT Consultancy. Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services … with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

1st /2nd Line Support Engineer

Greater Manchester, England, United Kingdom
Hybrid / WFH Options
Medlock Partners
1st/2nd Line Support Engineer Manchester based . Full Time Permane nt Hybrid working (3 days in the office, 2 days remo te) Salary 32K & additional bonus + excellent bene fits Are you a 1st/2nd Line Support Engineer with at least 3 years … please re ad on. Medlock Partners have partnered with an exciting global leader in the entertainment sector to hire a 1st/2nd Line Support Engineer due to an exciting period of growth and transfor mation. This is a fantastic opportunity for a highly motivated Support Engineer with a minimum of 3 years IT experience, within a commercial environment to support the companies end users ac ross UK. Key Responsibilities of the 1st/2nd Line Support Engineer: Assist with the development and implementation of IT policies and p rocedures.Day to day administration more »
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Software Support Engineer

Warrington, England, United Kingdom
Hybrid / WFH Options
Better Placed Recruitment
Job Title: Software Support Engineer Hybrid Initially moving to mostly remote after 2 months Warrington £25,000- £35,0000 A SaaS business based in Warrington with a global reach are looking for a Software Support Engineer to work a hybrid role that brings together operations, development … support. This role would suit a bright graduate who can communicate well and is technically minded. Ideally you'll either come from a tech support of software development background. Why They Are Hiring: The client's platforms have reached a level of maturity that has attracted a broader customer … bridge the gap between operations and development, primarily serving as second-level support. The ideal candidate will possess greater technical proficiency than first-line support but may not necessarily be (or want to be) a full-stack developer. Strong technical problem-solving and diagnostic skills are essential. The candidate more »
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3rd Line Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Digital Gurus
Position: 3rd Line Support Engineer Location: Manchester, UK Company Overview: My client is a leading IT solutions provider dedicated to delivering cutting-edge technology solutions. With a focus on innovation and customer satisfaction, they pride themselves on offering exceptional services to businesses of all sizes. Job Description: We … are currently seeking a highly skilled and experienced 3rd Line Support Engineer to join our dynamic team in Manchester. The successful candidate will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and implementing solutions to ensure the smooth operation of IT systems. … Key Responsibilities: Provide 3rd line technical support to resolve escalated incidents and service requests. Troubleshoot complex issues related to hardware, software, and network infrastructure. Collaborate with internal teams and external vendors to resolve technical issues promptly. Implement and maintain IT infrastructure solutions, including servers, networks, and security systems. Document more »
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2nd Line Support Engineer

Northwich, Cheshire West and Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Ingram Micro
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll … in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot … complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security protocols. Document support processes and resolutions for future reference. more »
Employment Type: Permanent
Posted:

Information Technology Support Engineer

Lancaster, England, United Kingdom
Hybrid / WFH Options
Burton Recruitment Limited
Support Engineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We … are looking for a Technology Support Engineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their more »
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Senior Second Line Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong … Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects … across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Senior 2nd Line Engineer are more »
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Information Technology Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Maxwell Bond®
IT Support Engineer – Manchester - £30K We are seeking a highly motivated and experienced IT Support Engineer to join a growing organisation in Manchester. The successful candidate will be responsible for providing technical support to customers across the Greater Manchester region. This role will predominantly be … this role, the benefits include: 30 days holiday + BH Free car parking Car allowance per annum In this role, you will: Provide technical support to clients via phone, email, and in-person Troubleshoot and resolve issues with client systems, networks, and applications Maintain and update internal systems and … infrastructure Document technical solutions and create technical guides Participate in on-call rotation to provide after-hours support Technical Skills: Active Directory VMware Office 365 Hardware Support Windows OS We are offering a salary of £30,000 per year for this position, as well as opportunities for professional more »
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Cloud Support Engineer - Azure

Manchester, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Job Title: Cloud Support Engineer - Azure Location: Manchester (Hybrid Working) Salary: £40,000 - £55,000 Chapman Tate are seeking an experienced Cloud Support Engineer to join our global client in ensuring the efficient, secure, and cost-effective operation of their cloud infrastructure on Microsoft Azure. You more »
Employment Type: Permanent
Salary: £40000 - £55000/annum
Posted:

IT Systems Engineer - 1st- 3rd line support

Merseyside, North West, United Kingdom
Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

1st / 2nd Line IT Support Engineer

Whitehaven, Cumbria, United Kingdom
Hybrid / WFH Options
In Technology Group
Job Title: 1st/2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range of clients industries … ensuring the smooth functioning of their IT systems. Providing digital communication solutions and strategies, our client provide the very best in support for IT & Cyber Security, AV & Video Conferencing, Unified Communications, Radio systems and IT Infrastructure/Networking support. Partnered with the likes of Sony, Lenovo, Zoom, Aruba, WatchGuard … Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate teams. Diagnose and resolve hardware and more »
Employment Type: Permanent
Salary: £26000 - £33000/annum Fantastic Benefits Package
Posted:

Senior Technical Application Support Engineer

Preston, Lancashire, United Kingdom
Hybrid / WFH Options
Atlas Recruitment Group Limited
Application Support Engineer (Identity and Management) Salary - £55,000 - £57,000 with a 10% annual bonus Hybrid - 90% hybrid working from either Preston, Frimley or Leeds. MUST be eligible for SC Clearance - Having lived in the UK for at least 5 years. Our globally leading aerospace and defence … client and looking for a Technical Application Support Engineer with a background in Data Integration and Identity Management. Highlights - 3 main aspects- 50% proactively designing applications that can integrate with other applications, 40% app support and troubleshooting issues and tickets, 10% supporting the 3rd party in scripting more »
Employment Type: Permanent
Salary: £50000 - £57000/annum £5,000 - £5,700
Posted:

2nd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Be Technology
and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

IT Support Engineer

CH3, Rowton, Cheshire West and Chester, Broxton, Cheshire, United Kingdom
Hybrid / WFH Options
Cogent Breeding Ltd
IT Support Technician £25,000 - £27,000 per annum depending on experience Chester ( Please be aware, this is an office based role) Permanent Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life … BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Employee Discounts Main Purpose of Role for IT Support Technician: The IT Support Technician will act as an IT customer service and technical process expert as the face of IT for Cogent. … This role will provide day to day support for internal and external customers working with our IT partners to create a seamless user experience by protecting, maintaining, and improving the stability of Cogent IT infrastructure. Key Responsibilities: Log and respond to IT requests via phone, e-mail and in more »
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:

Network Support Engineer

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING/SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE … to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer/Project Delivery Technician to work alongside their Client Project Managers/Project Delivery Engineers. This is initially for a 6-month …/CULTURE: Bonus scheme/profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical more »
Employment Type: Temporary, Work From Home
Salary: £24,000
Posted:

2nd Line It Support Engineer

Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
Hybrid / WFH Options
Hamilton Barnes
embark on a fresh challenge. Our client is deeply committed to fostering both personal and professional growth. They're looking to bring onboard an Engineer whom they can nurture and advance within their ranks. From day one, you'll be offered a comprehensive progression plan, with the potential for … that values technology and excels in dynamic environments, then this opportunity may be ideal for you. Job Description: In this role as an IT Engineer, you'll play a pivotal role in ensuring seamless operations. Your responsibilities will extend beyond traditional support tasks to include full end-to … progression and upskilling. Required Skills: Proficiency in AutoPilot and Endpoint is essential. Familiarity with the Microsoft stack is advantageous but not mandatory. Experience in support roles. While project experience is desirable, it's not a prerequisite, as you'll gain exposure to it on the job. A positive, proactive more »
Employment Type: Permanent
Salary: £25000 - £33000/annum Training & Development
Posted:
Support Engineer
the North West
10th Percentile
£22,500
25th Percentile
£24,250
Median
£28,000
75th Percentile
£34,500
90th Percentile
£44,500