1 to 25 of 62 Permanent Support Engineer Jobs in the North West

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services … with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an more »

I'm looking for a Senior Application Support Engineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our ITSM toolset … Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trend analysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering PLM toolsets (Teamcenter … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As more »

Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Youre an experienced Support Engineer residing in Manchester and able to make occasional client site visits in and around the Northwest area. Youve been in this or … latest technologies and supporting users is something youll look forward to. You're well aware that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation more »

1st/2nd Line Support Engineer Manchester based . Full Time Permane nt Hybrid working (3 days in the office, 2 days remo te) Salary 32K & additional bonus + excellent bene fits Are you a 1st/2nd Line Support Engineer with at least 3 years … please re ad on. Medlock Partners have partnered with an exciting global leader in the entertainment sector to hire a 1st/2nd Line Support Engineer due to an exciting period of growth and transfor mation. This is a fantastic opportunity for a highly motivated Support Engineer with a minimum of 3 years IT experience, within a commercial environment to support the companies end users ac ross UK. Key Responsibilities of the 1st/2nd Line Support Engineer: Assist with the development and implementation of IT policies and p rocedures.Day to day administration more »

IT Support Engineer - Manchester - £22K-£30K Company Overview: Join a dynamic and innovative Managed Service Provider (MSP) based in Manchester, dedicated to delivering top-tier IT solutions to businesses across various industries. At their MSP, they prioritize proactive support, cutting-edge technology, and client satisfaction. They are … currently seeking a talented IT Support Engineer to join their team and contribute to their mission of providing exceptional IT services to their clients. Job Description: As an IT Support Engineer, you will play a pivotal role in delivering high-quality technical support to their … range of IT projects, collaborate with experienced professionals, and further develop your skills in a fast-paced environment. Key Responsibilities: Provide first-line technical support to clients via phone, email, and remote assistance tools. Diagnose and resolve hardware, software, and network issues in a timely manner. Install, configure, and more »

IT Support Engineer/Technician - Liverpool - £27,000-£30,000 - Onsite IT Support Engineer/Technician to join a UK leading wellbeing business based in Liverpool. They are a leader in their sector offering support, coaching to supply their services. They are growing considerably and … looking to add an additional 3 IT support Engineers to join their team based in Liverpool. They offer fantastic career advancement alongside regular salary reviews. Key skills Office365 Active Directory Strong experience in solving end user technical issues. Experience of managing the M365 suite from emails, Windows Defender, and more »

Job Title: Software Support Engineer Hybrid Initially moving to mostly remote after 2 months Warrington £25,000- £35,0000 A SaaS business based in Warrington with a global reach are looking for a Software Support Engineer to work a hybrid role that brings together operations, development … support. This role would suit a bright graduate who can communicate well and is technically minded. Ideally you'll either come from a tech support of software development background. Why They Are Hiring: The client's platforms have reached a level of maturity that has attracted a broader customer … bridge the gap between operations and development, primarily serving as second-level support. The ideal candidate will possess greater technical proficiency than first-line support but may not necessarily be (or want to be) a full-stack developer. Strong technical problem-solving and diagnostic skills are essential. The candidate more »

1st/2nd Line Support Engineer - Wigan An experienced Help Desk/First Line Support Engineer is sought for a client based in Wigan. Due to new business wins, the business is investing in their Support Team to expand their ranks to support their … growing client base. As a Support Engineer you’ll have access to the opportunity to obtain professional certifications which will also see your base salary rise as well. As a 1st Line Support Engineer, you will respond to email and phone support requests to maintain … the effective operation of the clients IT systems to an agreed service level. The Desktop Support Engineer will be responsible for providing reactive and proactive maintenance activities. Other responsibilities/duties include: Provide IT support to customers Be the first point of contact within IT and provide more »

Position: 3rd Line Support Engineer Location: Manchester, UK Company Overview: My client is a leading IT solutions provider dedicated to delivering cutting-edge technology solutions. With a focus on innovation and customer satisfaction, they pride themselves on offering exceptional services to businesses of all sizes. Job Description: We … are currently seeking a highly skilled and experienced 3rd Line Support Engineer to join our dynamic team in Manchester. The successful candidate will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and implementing solutions to ensure the smooth operation of IT systems. … Key Responsibilities: Provide 3rd line technical support to resolve escalated incidents and service requests. Troubleshoot complex issues related to hardware, software, and network infrastructure. Collaborate with internal teams and external vendors to resolve technical issues promptly. Implement and maintain IT infrastructure solutions, including servers, networks, and security systems. Document more »

IT Service Desk is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »

Prestigious opportunity for an IT Systems Engineer to join our international business delivering resolution of IT issues, developing solutions and systems integration for both on-prem and Cloud environments. This is a hybrid role 2–3 days a week in the office and candidates will be required to be … team, our IT MSP’s and partners, and be responsible for:-. System Design including complex systems integration System Installation Project Management Commissioning Support and Maintenance Remote Monitoring Maintain our high standards, particularly regarding customer communications and response times Working with suppliers and other IT partners Engaging in … areas. If you possess a combination of some of the following skills, then LETS TALK! Proven experience in a 1st and 2nd line IT Support capacity Proven experience in supporting cloud based applications and software, Azure Ability to prioritise work, anticipate needs, and maintain a level head in a more »

1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security products such as … at the forefront of sustainable energy solutions and contribute to meaningful projects that make a difference. On offer is the chance for a Network Support Engineer to join a highly skilled infrastructure team in a role that provides exposure to the latest sustainable energy solutions and the opportunity … to work on innovative projects that shape the future of energy generation and distribution. In this role, the successful Network Support Engineer will be responsible for general IT Support as well as having the chance to work with the latest security products and Cyber projects. This role more »

Job title: Senior Application Support Engineer Location: Warton - onsite only Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable Benefits: You'll receive benefits including a competitive … as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Air PLM Application Support team: As a senior Application Support Engineer, you will be responsible for troubleshooting technical issues within the PLM toolset. The PLM Support more »

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll … in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot … complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security protocols. Document support processes and resolutions for future reference. more »

Support Engineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We … are looking for a Technology Support Engineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their more »

territory is the UK working within the managed services support team provide level 2 and level 3 support to clients clients are typically SME's and mid-market organisations manage workload and support escalations support junior colleagues with their technical development assist 2 Delivery Engineers with … project work report to the Operations Director should have 4 years + experience as either a Systems Engineer with either ESXi or Hyper-V or as a Senior (L3) Support Engineer used to working with Windows Server, Hyper-V and ESXi deployments supporting Azure or hybrid environments more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong … Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects … across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Senior 2nd Line Engineer are more »

The role: Technical Support (Linux/cPanel/Hosting) Business: Web Hosting Contract: Permanent, full-time, Mon to Fri 0900-1700 - fully onsite Salary: £28k to £31k basic + benefits Location: Near to Preston, Lancashire Please note: Due to the location of the businesses data centre; candidates MUST already … of Preston, Lancashire AND Manchester. ** Candidates requiring relocation/visa sponsorship CANNOT be considered ** Snapshot of the role: Assisting clients with level 1 & 2 support requests via email/help desk, telephone in relation to services provided. Assessing and responding to alerts from our internal monitoring system. Troubleshooting client more »

Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their … journey/career. The successful Helpdesk Engineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and in face-to-face interactions. Solid … further your skill set. If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support more »

Shoalter Automation (UK) Ltd is currently seeking an additional Junior DevOps Support Engineer on behalf of our parent organisation, the HKTV Group. Founded in 1992, the HKTV Group has a long and successful history in the liberalisation of the telecommunications market and the promotion of cutting-edge technology … merge all aspects of business, trade, retail, finance, and daily life onto a single digital platform, creating a distinctive digital ecosystem. In order to support our unprecedented and ongoing growth, we are expanding our UK-based MediaCityUK operation to include an additional Junior DevOps Support Engineer This … individual will become part of our dynamic and dedicated Network Operations team. Key Responsibilities of the Junior DevOps Support Engineer Application and Database Provisioning: Efficiently deploy and manage applications and databases across diverse environments, ensuring scalability and data integrity. Kubernetes Resource Management: Oversee Kubernetes clusters, optimising performance and more »

Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining … and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role … entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication more »

IT Support Engineer – Manchester - £30K We are seeking a highly motivated and experienced IT Support Engineer to join a growing organisation in Manchester. The successful candidate will be responsible for providing technical support to customers across the Greater Manchester region. This role will predominantly be … this role, the benefits include: 30 days holiday + BH Free car parking Car allowance per annum In this role, you will: Provide technical support to clients via phone, email, and in-person Troubleshoot and resolve issues with client systems, networks, and applications Maintain and update internal systems and … infrastructure Document technical solutions and create technical guides Participate in on-call rotation to provide after-hours support Technical Skills: Active Directory VMware Office 365 Hardware Support Windows OS We are offering a salary of £30,000 per year for this position, as well as opportunities for professional more »

3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a dedicated resource for their key clients, both public and private sector. For … business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical issues Must have … with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester Please hit the button to Apply more »

Business Central/Dynamics/Office 365/IT Support/Windows Position: IT & Application Support Engineer (open to Graduates!) Salary: 25K – 30K Location: Chorley, UK (On-site) This role is open to graduates that are looking for their first IT role out of University! This role … as site visits may be required. One of Maxwell Bonds top clients, a rapidly growing group of companies in Chorley, are seeking an Application Support Engineer to join their team. They need someone to ensure their computer systems and helpdesk ticketing system runs smoothly. You'll also receive … and potential for career growth Opportunity to transition into a development role Supportive team environment Business Central/Dynamics/Office 365/IT Support/Windows more »

to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking … Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise directly … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »