76 to 100 of 105 Support Engineer Jobs in the North of England

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Healthcare leader Products found in every hospital around the world Constant innovation Passionate about patient care Cutting edge technology The Role of the Product Support Engineer Responsible for engineering duties of laboratory instrumentation in Hospital labs Key activities will be troubleshooting and ownership of faults, routine housekeeping a... more »

Application Support Analyst - Data Analytics Company – SQL, Data, Oracle North of England/Remote - £25,000 Applause IT are looking for an Application Support Analyst to join a service desk team for a data analytics company based in the north of England. The organisation provides gathers data from … home appliances for energy management. The main purpose of this role is to deliver exceptional customer-focused support to clients, addressing a variety of data, reporting, device, and dashboard issues via telephone and email. This role demands a proactive approach, requiring individuals to independently manage their workload and promptly … identify escalation needs as they emerge. Job Responsibilities: Provide technical support through telephone and email, adhering to agreed service level agreements (SLAs). Investigate issues related to data, reporting, and metering. Set up portal accounts for clients to access data. Complete tasks related to capital expenditure projects after installation. more »

We are currently recruiting for a company based in Burnley who are seeking a dedicated 1st Line IT Support Engineer. You will be a crucial member of a dynamic team, you'll play a vital role in providing ongoing support to their valued clients, both remotely and in … person. Responsibilities: Provide comprehensive support to clients, including Windows and Mac desktop support, software installation, AV support, data backup services, cloud storage, IT hardware installations, Office 365, One Drive, SharePoint, and domain name management. Handle inbound support calls and tickets efficiently and professionally. Conduct on-site … IT support visits to client companies, ensuring their IT infrastructure runs smoothly. Collaborate closely with team members to resolve complex technical issues. Requirements: Full UK driving licence is essential as the role involves on-the-road IT support visits. Clean UK driving licence is necessary for insurance purposes more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong … Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects … across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Senior 2nd Line Engineer are more »

Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Youre an experienced Support Engineer residing in Manchester and able to make occasional client site visits in and around the Northwest area. Youve been in this or … latest technologies and supporting users is something youll look forward to. You're well aware that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation more »

IT Engineer – Edinburgh – Up to £30K – Office Based The Company: Well-known and respected Managed Services Provider who are renowned for training and developing emerging talent. They have offices centrally within Edinburgh and would prefer a candidate that enjoys spending the majority of the week in the office with … and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service more »

IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact for all IT services, requests … IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK. This role would suit someone looking for their next role in more »

to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking … Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise directly … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »

Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their … journey/career. The successful Helpdesk Engineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and in face-to-face interactions. Solid … further your skill set. If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support more »

play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. more »

independent. Adhere to company policies and procedures. Take ownership of tickets from initiation to resolution. Manage SLAs and meet customer expectations. Respond promptly to support requests via email and phone. Provide technical support across our customer base through various channels. Perform both reactive and proactive maintenance tasks. Contribute … to IT projects as needed Here's what we're looking for in candidates: Minimum 2 years of experience in IT support services or consultancy. Proficiency in MDM management, laptops, mobile devices. Familiarity with Anti-Virus Technologies (Eset/Bitdefender). Experience in Microsoft 365 Administration and MS Terminal more »

End User Computing Engineer - UK Market Leader - Warrington to £45k! Prestigious opportunity with a UK Market Leader for an End User Computing Engineer to join our Digital Transformation. Following a period of significant growth, now the perfect time to join our success story! As our End User Computing … Engineer you will be responsible for;- Managing and maintaining the Server and Citrix environment, including all aspects of digital desktop provision A multi-faceted role covering a wide range of systems and services, including Citrix, Print, Servers and incorporating anything affecting the end user experience Desktop and laptop imaging … services, including standard builds Providing the delivery, monitoring, maintenance, and support of the Citrix environment that makes up the end user desktop experience (inc. print) whilst providing the escalation point for 2nd and 3rd Level support Part of the team to manage all elements of the infrastructure within more »

Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join our dynamic team! With a competitive salary ranging from … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »

and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »

2nd Line Service Engineer Opportunity for a 2nd Line Service Desk Engineer to join the UK’s leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we are: We are the UK’s leading managed more »

Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for more »

We are looking for technical support engineers for our clients projects in Inverness Technical support engineers will be working with our busy construction and civils client Help with preparation of Health & Safety plans/compound set-up etc for projects where were PC. Same for preparation of written more »

1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a … timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. * Log all support activities and resolutions accurately in the ticketing system. * Set up and … tasks as required. * Ensure all IT equipment and systems adhere to security policies and procedures. Requirements: * Previous experience in a customer service or technical support role is preferred but not essential. * Basic knowledge of Microsoft Windows operating systems and Office 365. * Strong problem-solving skills and attention to detail. more »

Job title: Principal Engineer - Functional Support Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Collaborating with Engineering Managers to manage recruitment activities Supporting … Mechanical Engineering domain Competent in Microsoft packages Ability to communicate with stakeholders of all levels, including upper management Desirable: Degree in Mechanical Engineering Chartered Engineer Status Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll more »

it too. What will you be doing day-to-day? To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. You will work closely with the internal Gamma engineering programme teams to ensure that network-related projects are efficiently and seamlessly transitioned into … requirements are reviewed and developed in such a way to maintain the integrity and stability of the network. Responsible for network security, including the support of internal governance meeting as well as external third-party pen testing and applicable audits. Develop a culture of continuous improvement, specifically around tooling … WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining more »

commutable distance of Preston, Lancashire. Relocation is NOT an option ** Candidates requiring relocation and/or visa sponsorship CANNOT be considered ** The role: Technical Support (Linux/cPanel/Hosting) Business: Web Hosting Contract: Permanent, full-time, Mon to Fri 0900-1700 - fully onsite Salary: £28k to £31k basic … + benefits Location: Near to Preston, Lancashire (PR7 postcode) Snapshot of the role: Assisting clients with level 1 & 2 support requests via email/help desk, telephone in relation to services provided. Assessing and responding to alerts from our internal monitoring system. Troubleshooting client or server issues, log file more »

escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »