Onsite IT SupportEngineer Our well established client is looking for a immediatley available IT SupportEngineer on an initial 6 month contract with potential to extend onsite in Belfast. This role does fall Outside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory more »
Our client a Global IT Solutions provider are seeking to recruit an Office 365 SupportEngineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be : Response and Resolution You own, investigate, and solve customer technical issues, collaborating within … Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Belfast, County Antrim, Northern Ireland, United Kingdom
People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer SupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the … below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute more »
