1 Support Engineer Jobs in Northwich with Remote Work Options

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll … in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot … complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security protocols. Document support processes and resolutions for future reference. more »