17 Permanent Support Engineer Jobs in Scotland

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity to … and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise will play … a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support and solutions to more »

Job Title: Infrastructure Support Engineer III – Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically … competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We’re looking for someone to more »

Customer Support Engineer Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to enhance … range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support … Line team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level more »

Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreed ROLE OVERVIEW: We are looking … for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal … communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service more »

Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on . Client Details A well respected Technology Business. Description You will be reporting to … the Application Support Manager, and working collaboratively with the wider team providing top class customer service at all times. This role comes with a competitive salary of up to £46,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid … read on What you will bring to the role: Working exposure within a Software Development environment in a previous role. Provide 2nd line application support to users. Exposure to working with BI tools. Working knowledge of Jira/Zendesk. Supplier Management experience would be a great advantage. Knowledge of more »

Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »

Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »

Morgan Hunt are working with a leading international professional practice, with an office in Glasgow As the IT Support Engineer you will be responsible for providing 1st and 2nd line support working closely with the IT Manager to make sure all incidents are closed within a timely … and working alongside wider helpdesk team to ensure all business systems are supported and maintained to a high standard * Assist with daily general IT Support to all group users. * Support IT projects * Provide onsite support where required across UK sites You will ideally have: * Current full driving more »

Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring its optimal performance. … The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support (either more »

Level 2 Desktop Support About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and peripheral faults in conjunction with … warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool and this must be kept more »

Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly respected Technology business. … Description You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a … taking and handling of inbound calls. Handling of tickets ensuring they are kept up to date at all times. Out of hours calls to support both overnight and weekends as and when required to customers (rota based). Profile The Successful Applicant: This is a great role for someone more »

Stem Recruitment are currently looking for an experienced Lead Hardware Support Engineer for a medical device company based near Motherwell. This role will include assisting with troubleshooting, testing, and investigation activities for their IVD instrumentation platform hardware as part of the System Integration Team. Some of the responsibilities … and visualisation for driving investigations and reporting outcomes, such as Python, PowerBI. Working knowledge in the design & development of medical devices and/or support of medical device production. Working knowledge in the development of IVD devices and/or support of IVD device production. If this is more »

We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions and … Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other teams more »

IT Engineer – Edinburgh – Up to £30K – Office Based The Company: Well-known and respected Managed Services Provider who are renowned for training and developing emerging talent. They have offices centrally within Edinburgh and would prefer a candidate that enjoys spending the majority of the week in the office with … and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service more »

deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments • Cover on TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support … max 25 to purchase/sell additional holiday insurance Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when more »

established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Scada Monitoring Application Support Engineer. We have an opportunity for an experienced Applications Engineer to join our team on an permanent basis. This role will support and manage our customers portfolio of applications and systems to support a wide range of critical business processes. This role can be remote, UK based. Requirements Here's what the role will look like: We are looking for an applications engineer with experience of supporting Energy sector … can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »