Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
Application SupportEngineer As an Application SupportEngineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills … a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in … computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and resolving complex technical issues. • Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS more »
We are looking for Senior SupportEngineer for Winchester Location : ROLE PURPOSE (summary) SupportEngineer will provide production support (24/7/365) to BSS application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time … cost and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »
3rd Line IT SupportEngineer Oxfordshire/On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time/Permanent The Role and Company My client, a well-established professional services organisation, is looking for … an experienced 3rd Line IT SupportEngineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will … order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation/cover more »
Role: 3rd Line SupportEngineer Salary: £35k - £40k Location Eynsham Summary: This is an exciting opportunity for a 3rd Line SupportEngineer to work in a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers … should be prepared to undertake paid overtime in evenings and weekends if required. Key Responsibilities: To provide a professional technical advisory, diagnostic and repair support service to the customer within a Service Team, via telephone, email, and remote support. To manage all incidents within agreed SLA timescales, escalating where … required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the Service Management Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of incidents. To more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
IT SupportEngineer - Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line SupportEngineer to be responsible for ensuring all IT Systems are up and running and providing users … ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS more »
2nd Line SupportEngineer/Customer Service 2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do … not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire more »
3rd Line SupportEngineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line SupportEngineer you will be responsible for providing technical support in line with business requirements and processes. … implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket … and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint more »
Junior IT SupportEngineer - Crawley - £26,000 - Great Opportunity! Role : Junior IT SupportEngineer Areas : Crawley Salary : £24,000 - £26,000 - Great Opportunity! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join more »
2nd Line SupportEngineer- Up to £32,000 (DOE) Oxford (hybrid- 2/3 days onsite) MSP Experience My client, a well established MSP, based in Oxford is looking for an experienced 2nd Line SupportEngineer to join their team. You will be responsible for providing … onsite and remote support to existing and new external clients, mainly 2nd line, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are interested in the opportunity and available for immediate interviews, please more »
Broadcast SupportEngineer Wanted! 🚀 Ready for a thrilling opportunity at one of the leading suppliers of 24/7 betting services globally? They're on the hunt for a dynamic Broadcast SupportEngineer to join their cutting-edge team. Why Them? Competitive Salary up to £40K … more. What You'll Do: Tackle traditional and IT broadcast challenges. Dive into IP streaming, eSports, and exciting projects. Join a 24/7 support team with additional night payments. Key Skills: Tech-savvy with a creative problem-solving approach. Good understanding of video and audio broadcast systems. IT more »
IT SupportEngineer (MSP) Uckfield £28,000 - £33,000 + Progression + Training + Company Benefits Are you an IT SupportEngineer looking to work with one the UK's leading MSP providers that offers best in class training and an impressive client list? This business … will have some IT knowledge, a willingness to learn and a a proactive attitude towards tackling technical issues. THE ROLE: Working alongside the Senior Engineer to solve complex IT problems Liaise with current employees to understand their technical needs Help plan next steps in the roadmap for the digital … transformation THE PERSON: Background or Interest in IT Willingness to learn and be trained Commutable distance to Uckfield Drivers license Keywords: IT Support, IT, MSP, Managed Service Provider, Uckfield, South UK, Technical Challenge, Engineer, Reference: BBBH12959 If you're interested in this role, click 'apply now' to forward more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Progression, Training, Company Benef
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
Second Line SupportEngineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If … you are a 2nd Line SupportEngineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing … and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Construction SupportEngineer HS2 Drainage and Highways Based in Calvert Huge Progression & Training Opportunities Hybrid £45,000 + £55,000 + Package & Benefits Excellent opportunity for an ambitious construction professional with drainage experience to join a rapidly growing firm working on HS2 with fantastic career progression to Senior … roles, encouragement and support in upskilling and development alongside a generous salary and package. On offer is the chance to work on one of the UK's largest infrastructure projects, HS2 with a global business in a role where you can continually upskill your skill with future prospects in … across the Middle East, Europe, Africa, the US and UK they are now looking to continue growth in their UK Subsidiary with a Construction Support Engineer. In this role you will be based from the on site Calvert office minimum 3 days per week with flexibility to work from more »
Reigate, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st Line IT SupportEngineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT SupportEngineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineermore »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Application SupportEngineer on a highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application SupportEngineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active Directory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and … days with option to buy/sell Childcare vouchers Health cash plan Hours: Mon - Fri Mon - Thurs (every other week) If the Application Support role is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below. more »
1st Line IT SupportEngineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT SupportEngineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineermore »
2nd/3rd Line SupportEngineer Our client is looking for a 2nd/3rd Line SupportEngineer to join the team in Basingstoke on a hybrid basis on an initial 6 month contract. Key Responsibilities: Provide 2nd/3rd line technical support for Citrix … environments to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate and more »
IT Deployment Engineer Our client a large private sector organisation who provide support to NHS organisations require a IT Support Technician to provide deployment IT support and work on IT refresh/upgrades and installation work. This is an excellent opportunity to join a busy IT … function and support the NHS. Candidates must have 3 years plus desktop support experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: Desktop Support Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows 10. Note … to various sites in Kent will be required with expenses paid, candidates must be based in Kent. Inside of IR35 Skills: Windows 10, Desktop Engineer, Desktop Support, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting Ltd is acting more »
Haywards Heath, West Sussex, South East, United Kingdom
Ernest Gordon Recruitment
IT SupportEngineer (AI & High Performance Computing) Haywards Heath £35,000 - £45,000 + 7% Bonus + Company Benefits + Training + Progression Are you a SupportEngineer that is looking to work with the latest cutting edge AI and High Performance Computing technology that is … troubleshooting and general upkeep of hardware. THE ROLE: Maintenance of IT equipment Responsible troubleshooting of Hardware Help deploy new equipment across the site Provide support to members of staff in need THE PERSON: IT Support background Good communication skills Commutable distance to Haywards Heath Keywords: Hardware, Laptop, Computers … Support, AI, HPC, High Performance Computing, Defence, Mining, Geoscience, Climate Change, Government Agencies, Reference: BBBH13186a If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but more »
Haywards Heath, West Sussex, South East, United Kingdom
Ernest Gordon Recruitment
Hardware SupportEngineer (AI & High Performance Computing) Haywards Heath £35,000 - £45,000 + 7% Bonus + Company Benefits + Training + Progression Are you a Hardware SupportEngineer that is looking to work with the latest cutting edge AI and High Performance Computing technology that … maintenance, troubleshooting and general upkeep of hardware. THE ROLE: Maintenance of Hardware Responsible troubleshooting of Hardware Help deploy new equipment across the site Provide support to members of staff in need THE PERSON: Hardware Support background Good communication skills Commutable distance to Haywards Heath Keywords: Hardware, Laptop, Computers … Support, AI, HPC, High Performance Computing, Defence, Mining, Geoscience, Climate Change, Government Agencies, Reference: BBBH13186 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but more »
Weybridge, Surrey, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
As the IT SupportEngineer you will be working within one of the best known and admired brands in the worlds, where you will be responsible for providing technical support for Endpoint Security Software and System to employees and clients. You will be the main point of … Insurance 4x Life Assurance £55 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc. If this IT SupportEngineer role is of interest, then please apply now. more »
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk SupportEngineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk SupportEngineer to … staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent customer service, equipped with … will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end users, including office and remote users Provide face to face, floor walking and remote telephone troubleshooting support to end users more »
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. ****3 days a week in … is required as well as being able to drive on site**** An exciting financial services firm are looking for a senior level software (application) supportengineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately … .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software e.g. Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Supportmore »
Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line SupportEngineer to join their dynamic team on … heights! In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line SupportEngineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory more »
Woking, Surrey, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Application SupportEngineer (2nd Line) Location: Woking (2 days in the Woking office, 3 days remote) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the … opportunity to be a part of a growing organization, contributing to the support and maintenance of bespoke software solutions for clients on a global scale. Responsibilities: Collaborate with an established team of support engineers to provide second-line support for proprietary software applications. Troubleshoot and resolve technical … issues reported by clients, ensuring timely and effective solutions. Utilize ticketing systems to manage and prioritize support requests, maintaining accurate and up-to-date records. Execute SQL queries and analyse database structures to address and rectify data-related issues. Communicate proactively with clients, offering clear explanations of technical solutions more »