8 Permanent Support Engineer Jobs in Suffolk

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an … customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users … including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be the great … next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

IT Support Engineer | Bury St Edmunds, Suffolk - Local knowledge is preferred | Full Time | £24,000-£27,000 per year Are you an ambitious IT professional seeking a new opportunity to flourish? Look no further! An exciting role has emerged within a family-operated MSP, offering a chance to … is more than just a service provider; they're a team dedicated to excellence. Whether it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work. Are you the right person for the job? 1-2 years' experience … in IT support Proficient problem-solving and troubleshooting abilities Familiarity with Active Directory and Azure Active Directory Experience navigating the Office 365 Admin Centre Strong grasp of Windows environments Knowledge of networking protocols (TCP/IP, DHCP, DNS) Hands-on experience with hardware installation and maintenance Excellent communication skills more »

has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to … in using a multi-meter to diagnose electrical faults and clearly demonstrate a systematic approach to fault finding. You will also be expected to support customers in the market leading Sectors within our clients field. Strong PC skills are essential, you will be expected to work with existing data … datasheets, and bills of material. Evidence of project management experience and change management processes would also be advantageous. Summary of main responsibilities Provide customer support on technical issues for global customers from first contact to resolution. Fault diagnosis for electrical and mechanical issues. Occasional site work may be necessary more »

has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to more »

your chances of being considered for an interview Read the complete job description below. Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to more »