1 to 25 of 46 Permanent Support Engineer Jobs in the West Midlands

/7. Do you have experience of supporting SCADA systems and knowledge of MS SQL Server? We're looking for a SCADA Systems Support Engineer to ensure the availability, performance and security of a SCADA system controlling critical national rail infrastructure. The position will preferably be based in … if the successful candidate is prepared to be in our Warwick office 2 days a week. What you'll do: Providing a technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … the application. Being available for on-call duties when required (enhanced payment is offered for this) Engaging with key stakeholders and suggest improvements to support capabilities. Proactively monitor the availability, performance, and security of a SCADA system. Addressing SCADA system issues either by resolving the issue, working with internal more »

Maintenance Support Engineer £39,579 - £48,000 per annum Permanent Position Working pattern of Week 1 - 6am till 2pm, Week 2 - 10pm till 6am, Week 3 optional Time served apprenticeship to HNC level or similar qualification in a related engineering field and experience within a similar role Multi … skilled training with ideally an electrical bias PLC fault finding and modifications experience Based in Birmingham Manufacturing and production Details for a Maintenance Support Engineer Maintain and Improve availability targets for key performance equipment. Reduce changeover times for adaptability and capacity to within agreed targets, to be individually … SMED) Lead and participate in continuous improvement activities relating to Production, Engineering & Manufacturing Ensure all tasks are completed to the correct product quality standards Support Production with equipment modifications and new product introduction. Working hours of a Maintenance Support Engineer 37.5 hours per week Based in Birmingham more »

to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a … also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/… line with Littlefish standards and customer specific SLAs. What are we looking for in the successful candidate? Previous experience of working in an IT support role. Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up to date more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £30k+ … enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently looking more »

2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology … and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all … hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd more »

2nd Line Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2nd Line service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall augment the existing SDWAN Service Team … to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »

of 10M GBP and 30 staff members. For our site in Nuneaton, we are looking for an Application Engineer. The role of the Application Engineer is to provide regional technical support for the range of Advanced Diagnostics/Silca Automotive Key products. You will be expected to support the Engineering teams based in the United Kingdom, along with technical support directly with distributors and customers. Your main responsibilities: Product Technical Support To provide regional front line technical customer support on the full product range. To investigate and confirm any product related issues and to … provide appropriate reports and data logs to the engineering team. New Development Support To support the engineering teams in the development of new hardware and software products. This will include the following activities: Identifying the source of Diagnostic Tools. The logging of the Diagnostic Tools and vehicle communications. more »

My client is looking to recruit a PC Network Support Engineer, based in Redditch The role will be to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments … ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. The Job Role • To ensure that the IT network is … to the highest applicable software levels. • To ensure that all devices on the IT network are maintained to the highest applicable software levels. • Provide support for device and network support activities. • To ensure that all network and cloud-based data is secure and recoverable. • To ensure all user more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and providing … 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being involved … Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft 365/Windows more »

About us Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent … integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via telephone, email, and the ticketing system. Local … Technician services to maintain and help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we more »

IT Support Engineer { MSP } Stourbridge £35,000 - £45,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression within … a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as the top IT services … company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is process driven, and has good attention more »

good products even better – we’d love to hear from you! About the role Background and details: We are looking for a PC Network Support Engineer, based in our Redditch Head Office, to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key … quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. Duties and responsibilities: To … to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user more »

Role : 2nd Line Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the … Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills more »

Description We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford. As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users. You more »

We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial/manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player … range of clients. The company prides itself on its innovative approach to manufacturing and its commitment to using cutting-edge technology. Description 2nd Line Support Engineer - Sutton Coldfield Provide second level technical support to users, resolving issues and escalating where necessary. Monitor and maintain computer systems and … diagnose and resolve problems. Test and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA more »

Description We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford. As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users. You … or inquiries, and you will play a crucial role in ensuring customer satisfaction and problem resolution. Key Duties and Responsibilities... Providing 1st line technical support for the existing products, respond to customer and Engineers inquiries, troubleshoot technical issues, and provide appropriate solutions in a timely manner Use diagnostic tools … or guidance as needed Stay updated with product knowledge, industry trends, and emerging technologies to enhance technical proficiency Requirements Proven experience in a customer support role, preferably in a technical or support environment Proficiency in troubleshooting technical challenges and providing clear instructions to technical and nontechnical customers Excellent more »

Job summary The Senior Technical Support Engineer will have detailed and enhanced experience in desktop support and customer care. You will be responsible for the analysis of problems and provide technical solutions and recommendations to resolve endpoint issues. You will support the Technical Services Subject Matter … is embedded into all aspects of the delivery of service. Working closely with the Endpoint Architect, Technical Services Subject Matter Expert and Senior Endpoint Engineer you will support in the design of solutions to solve technology and business issues whilst also seeking innovative ways to support the … the service desk team to proactively identify and manage issues. Interviews for this post will take place on site. Main duties of the job - Support onsite technical resources to ensure that support is available based on demand and urgency.- Support planning of pro-active technical reviews to more »

2nd Line IT Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful 2nd Line IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2nd Line IT Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk support. … familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2nd Line IT Support Engineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line capacity. Experience with tickets and more »

The One Housing Service Desk provides support and service expertise to Housing Associations/Authorities across the UK and business alike that enable housing organisations to easily handle every key aspect of their business - from allocations, rent accounting and voids, to repairs and asset management. We are seeking an … experienced Application Support Engineer to join our diverse team in the UK. The primary focus for this role is to manage incidents and deliver a successful customer experience. To be successful in this role, you will have application support experience, a creative and problem-solving mindset. This … or modules relating to '€¢Data interrogation and analysis such as Excel, CSV, XML, or SQL '€¢Knowledge of database and SQL and PSQL Statements '€¢Application Support experience '€¢Excellent communication skills, being able to convey complex and difficult issues both verbally and in writing to customers with varying levels of technical more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy … project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they're destined to endeavour. With … s, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation … Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to … to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will … join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk support. This is a … be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line capacity. Experience with tickets more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The successful 2nd line engineer will … join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of customers – this will involve being in the office support remotely and also visiting customer sites (mileage … confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong knowledge of Windows 10/ more »