46 Permanent Support Engineer Jobs in the West Midlands

2nd Line Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2nd Line service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall augment the existing SDWAN Service Team … to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation … Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to … to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems more »

My client is looking to recruit a PC Network Support Engineer, based in Redditch The role will be to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments … ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. The Job Role • To ensure that the IT network is … to the highest applicable software levels. • To ensure that all devices on the IT network are maintained to the highest applicable software levels. • Provide support for device and network support activities. • To ensure that all network and cloud-based data is secure and recoverable. • To ensure all user more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy … remote working solutions and IT Support to a varied range of clients, both local to the west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team … s, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position more »

good products even better – we’d love to hear from you! About the role Background and details: We are looking for a PC Network Support Engineer, based in our Redditch Head Office, to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key … quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. Duties and responsibilities: To … to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy … project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they're destined to endeavour. With … s, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position more »

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham? Main Duties of the Role Providing remote and onsite support via the phone and emails Creating & distributing tickets Fault diagnosis & resolution Escalating tickets where required Opportunity to more »

plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a … technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. … company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/ more »

Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer to be based in Birmingham? Main Duties of the Role Providing remote and onsite support via the phone and emails Creating & distributing tickets Fault diagnosis & resolution Responding to escalated tickets and assisting more »

of 10M GBP and 30 staff members. For our site in Nuneaton, we are looking for an Application Engineer. The role of the Application Engineer is to provide regional technical support for the range of Advanced Diagnostics/Silca Automotive Key products. You will be expected to support the Engineering teams based in the United Kingdom, along with technical support directly with distributors and customers. Your main responsibilities: Product Technical Support To provide regional front line technical customer support on the full product range. To investigate and confirm any product related issues and to … provide appropriate reports and data logs to the engineering team. New Development Support To support the engineering teams in the development of new hardware and software products. This will include the following activities: Identifying the source of Diagnostic Tools. The logging of the Diagnostic Tools and vehicle communications. more »

maintenance of packaging and processing machinery, site automation improvements. That's what this is. Due to growth, new work, new customers, different sites to support, I need 2 extra Engineers. Ideally one based Northampton, Rugby, Coventry, Leicester- and the other based Peterborough to Kings Lynn. Joining a growing team … of PLC Maintenance, Support and Controls Engineers, you'll be supporting factory sites by using your PLC skills to help to find and rectify problems with automated machinery, to upgrade PLC systems, to do the work on PLC control software, drives, motors, controls, sensors fault finding that the factory … sometimes lacks. Having won several new customer sites to look after in the East Midlands and East Anglia, they need an extra PLC Service Support Engineer to go to site, use your PLC fault finding skills, electrical maintenance ability, automation skills to trace, repair and add value to more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently looking … the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the role with you. With flexible working and regular salary reviews … it's a fantastic step in your IT career… Required: * Demonstrated track record in a Senior IT support capacity. * Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. * Verified proficiency in Microsoft 365, Azure, SharePoint, Teams, and Intune. * Proficiency in utilizing ITSM tools such more »

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for a 1st/… 2nd Line Engineer to join the team helping customers with escalated technical queries. An excellent opportunity to join a close-knit, friendly team and be part of an award-winning Customer Success department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone … in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams and external providers as necessary. Work with 3rd parties to resolve issues Resolve technical issues in a more »

Are you an experienced Hospitality EPoS Engineer looking for a career not just a job? Love being Field based and live Commutable to Oldbury? We are looking for a professional and dedicated engineer to provide technical support for our National customer base both remotely and in the … a growing leading supplier and installer of bespoke-programmed electronic point of sale (e.p.o.s.) touchscreen systems throughout the U.K. Major sectors we supply and support are Hospitality and Retail. Our Support Division is a busy, focused environment requiring complete dedication from all those within it. Working closely with … managerial staff, all team members aim to support and promote the organisation's aims and objectives which are customer-led. In accordance with instructions and consultation with management, typical work duties and responsibilities include: Speaking to customers to assess their technical requirements, investigating and implementing solutions through consultation with more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £30k+ … enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a … also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/… line with Littlefish standards and customer specific SLAs. What are we looking for in the successful candidate? Previous experience of working in an IT support role. Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up to date more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently looking more »

Description We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford. As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users. You … or inquiries, and you will play a crucial role in ensuring customer satisfaction and problem resolution. Key Duties and Responsibilities... Providing 1st line technical support for the existing products, respond to customer and Engineers inquiries, troubleshoot technical issues, and provide appropriate solutions in a timely manner Use diagnostic tools … or guidance as needed Stay updated with product knowledge, industry trends, and emerging technologies to enhance technical proficiency Requirements Proven experience in a customer support role, preferably in a technical or support environment Proficiency in troubleshooting technical challenges and providing clear instructions to technical and nontechnical customers Excellent more »

About us Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent … integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via telephone, email, and the ticketing system. Local … Technician services to maintain and help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we more »

Description We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford. As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users. You more »