1 to 25 of 56 Support Engineer Jobs in the West Midlands

IT Support Engineer { MSP } Stourbridge £35,000 - £45,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression within … a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as the top IT services … company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is process driven, and has good attention more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »

Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware … HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support more »

good products even better – we’d love to hear from you! About the role Background and details: We are looking for a PC Network Support Engineer, based in our Redditch Head Office, to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key … quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. Duties and responsibilities: To … to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user more »

IT Support Engineer – Stoke – Up to £30,000 Benefits: PAID for certifications and exams! Personalised training, development schemes and exposure to latest technologies 25 days holiday + birthday off (rising with service) Flexible working Annual pay reviews Private healthcare scheme Gym and fitness scheme Technologies you will use … and experiences you will have: Windows Server 2016 – 2022 Office365 support and administration Network troubleshooting and support (DNS, DHCP, TCP/IP) Active Directory MSP Experience Exposure to Security (beneficial) Role: IT Support Engineer Location: Stoke Salary: Up to £30,000 Our client, an expanding Managed … Service Provider that serves clients across the North West is seeking an IT Support Engineer. This role is crucial to the organization's present and future growth strategies and offers the opportunity to work with cutting-edge technologies. As the IT Support Engineer, you will take escalations more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »

/7. Do you have experience of supporting SCADA systems and knowledge of MS SQL Server? We're looking for a SCADA Systems Support Engineer to ensure the availability, performance and security of a SCADA system controlling critical national rail infrastructure. The position will preferably be based in … if the successful candidate is prepared to be in our Warwick office 2 days a week. What you'll do: Providing a technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … the application. Being available for on-call duties when required (enhanced payment is offered for this) Engaging with key stakeholders and suggest improvements to support capabilities. Proactively monitor the availability, performance, and security of a SCADA system. Addressing SCADA system issues either by resolving the issue, working with internal more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Maintenance Support Engineer £39,579 - £42,042 per annum Permanent Position Working pattern of Week 1 - 6am till 2pm, Week 2 - 10pm till 6am, Week 3 optional Time served apprenticeship to HNC level or similar qualification in a related engineering field and experience within a similar role Multi … skilled training with ideally an electrical bias PLC fault finding and modifications experience Based in Birmingham Manufacturing and production Details for a Maintenance Support Engineer Maintain and Improve availability targets for key performance equipment. Reduce changeover times for adaptability and capacity to within agreed targets, to be individually … SMED) Lead and participate in continuous improvement activities relating to Production, Engineering & Manufacturing Ensure all tasks are completed to the correct product quality standards Support Production with equipment modifications and new product introduction. Working hours of a Maintenance Support Engineer 37.5 hours per week Based in Birmingham more »

to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a … also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/… line with Littlefish standards and customer specific SLAs. What are we looking for in the successful candidate? Previous experience of working in an IT support role. Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up to date more »

IT Support Engineer Salary : Up to £35K DOE Location : Ramsbury My client, an established IT solutions provider based in Ramsbury, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Achieving designated KPIs … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »

Role : 2nd Line Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the … Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills more »

to providing efficient and innovative solutions for materials processing requirements. Role Description This is a full-time on-site role for a Technical Sales Support Engineer at Atritor Limited in Coventry. The Technical Sales Support Engineer will be tasked with developing an in-depth knowledge and … understanding of the Atritor equipment and processes offered, our Customers' processes and requirements and the company sales procedures. The Technical Sales Support Engineer s hall be required to: Assist with the sizing of bespoke process solutions Prepare both Technical & Commercial Quotations, using in house templates, pricing tools and … quotations, using 2D and 3D drawing software. The role is offered with the potential for the successful candidate to develop into a Technical Sales Engineer; dealing with both internal and external sales activities. Experience Previous experience working in a sales team, sizing systems and preparing tenders is ideal. Experience more »

spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Fr... APCT1_UKTJ more »

We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial/manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player … range of clients. The company prides itself on its innovative approach to manufacturing and its commitment to using cutting-edge technology. Description 2nd Line Support Engineer - Sutton Coldfield Provide second level technical support to users, resolving issues and escalating where necessary. Monitor and maintain computer systems and … diagnose and resolve problems. Test and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA more »

Description We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford. As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users. You … or inquiries, and you will play a crucial role in ensuring customer satisfaction and problem resolution. Key Duties and Responsibilities... Providing 1st line technical support for the existing products, respond to customer and Engineers inquiries, troubleshoot technical issues, and provide appropriate solutions in a timely manner Use diagnostic tools … or guidance as needed Stay updated with product knowledge, industry trends, and emerging technologies to enhance technical proficiency Requirements Proven experience in a customer support role, preferably in a technical or support environment Proficiency in troubleshooting technical challenges and providing clear instructions to technical and nontechnical customers Excellent more »

spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Fr... APCT1_UKTJ more »

most of the following: Attention to detail, persistence, client care and a strong communication style. Experience in MS office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you more »

2nd Line IT Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful 2nd Line IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2nd Line IT Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk support. … familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2nd Line IT Support Engineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line capacity. Experience with tickets and more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £27k … enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Join Growing Team as a 1st/2nd Line Support Engineer! ?? Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer … inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and providing … 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being involved … Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft 365/Windows more »

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business … with other teams within IT Services ensuring all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function, alongside providing support where required to external offices. The day to day work is interesting, challenging and fast paced … The ideal candidate will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a 07:00 to more »

About us Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent … integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via telephone, email, and the ticketing system. Local … Technician services to maintain and help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we more »

The One Housing Service Desk provides support and service expertise to Housing Associations/Authorities across the UK and business alike that enable housing organisations to easily handle every key aspect of their business - from allocations, rent accounting and voids, to repairs and asset management. We are seeking an … experienced Application Support Engineer to join our diverse team in the UK. The primary focus for this role is to manage incidents and deliver a successful customer experience. To be successful in this role, you will have application support experience, a creative and problem-solving mindset. This … or modules relating to '€¢Data interrogation and analysis such as Excel, CSV, XML, or SQL '€¢Knowledge of database and SQL and PSQL Statements '€¢Application Support experience '€¢Excellent communication skills, being able to convey complex and difficult issues both verbally and in writing to customers with varying levels of technical more »