3rd Line IT SupportEngineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT SupportEngineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support … and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT SupportEngineer will be responsible for providing 1st – 3rd Line Support and getting involved with a variety of project work. You will also … as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT SupportEngineer to either take the next step in their career or it would be a great side ways move for someone who wants more »
We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong customer focus . Troubleshoot Incidents through to root cause … part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation of the company strategy to support the … player who is methodical with the ability to stay calm under pressure. Reporting to the Head of IT, this role will involve both remote support with regular travel required predominantly to two sites in Oxfordshire. Occasional travel will also be required to remote offices and other locations within the more »
3rd Line SupportEngineer/Third Line SupportEngineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT SupportEngineer to join an established wealth management and financial services company. This role involves … providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide range of IT Systems and Infrastructure, alongside day-to … performance and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility for assigned more »
Are you looking for a new exciting opportunity working as a 3rd Line SupportEngineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management and implementation Keep documentation up-to-date and accurate Manage … client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence Excellent communication skills both written and verbal Certifications desirable more »
