1 Permanent Support Engineer Jobs in Woking with Remote Work Options

Application Support Engineer (2nd Line) Location: Woking (2 days in the Woking office, 3 days remote) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the … opportunity to be a part of a growing organization, contributing to the support and maintenance of bespoke software solutions for clients on a global scale. Responsibilities: Collaborate with an established team of support engineers to provide second-line support for proprietary software applications. Troubleshoot and resolve technical … issues reported by clients, ensuring timely and effective solutions. Utilize ticketing systems to manage and prioritize support requests, maintaining accurate and up-to-date records. Execute SQL queries and analyse database structures to address and rectify data-related issues. Communicate proactively with clients, offering clear explanations of technical solutions more »