Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
Technical Support Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. … Job Purpose: MasterMover is seeking a dynamic and experienced Technical Support Team Manager to lead our dedicated technical support team. The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you … ensuring that our customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Key Responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to team members. Oversee the day-to-day operations of the technical support department, ensuring efficient more »
Job summary We are looking to recruit to our SupportManager role within the Outpatient Appointment Booking Team in the Clinical Support Directorate. This role is vital in ensuring the smooth running of a very busy department with a very strong focus on the national 2week and … and change, to review and evaluate systems within the directorate, making recommendations as appropriate To be an excellent communicator and provide leadership, motivation and support to the Team, utilising persuasive and negotiation skills in order to resolve complex operational and personnel issues and delegate work as appropriate. Responsible for more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
