As the IT Support Managerat Athena Care Homes, you will be the initial in-house line of contact for IT support enquiries, working to resolve or escalate their technical issues in a prompt and professional manner. About Athena Care Homes: Athena Care Homes is an award winning, family … our team to make moments for our residents and their loved ones, or whether thats learning and growing together. About the role: The IT SupportManager will provide on-site, remote & telephone support, training and guidance for all users of the Athena Care Home network, systems, end … to all care homes in accordance with your role. Key Duties & Responsibilities: Be first line of enquiry for team members regarding basic PC user support and IT desk liaison. Management of all issued devices, such as mobile phones, laptops, tablets and point of care devices. Maintenance of inventory and more »
global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application SupportManager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »
I'm currently hiring for an IT SupportManager on behalf of a fast-growing Managed Services Provider based in Colchester. You will be responsible for looking after their first, second and third-line support teams (totalling around 10 engineers) with a big focus on developing your … home plus occasional travel to other offices/client sites. Although this is a hands-off role, you'll still need a technical IT support background, primarily across the Microsoft stack as most of their clients are running Microsoft 365 and Azure. If you have current IT certifications that more »