The Application SupportManager provides management, strategic direction and mentorship for the team of Support Managers they are responsible for, ensuring objectives and measurements are met or exceeded and can demonstrate their management of the teams through regular management reviews and reporting. This is a strategic role … working across not only the service and support teams, but also collaborating and working effectively with other business areas. This includes product, development and all technical teams. This is a pivotal role in supporting our customers and ensuring our services are robust and client focussed. The Application SupportManager is accountable for the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the application support function. They specialise in product knowledge usage, configuration, deployment, and workflow. Working within support with both the Service Desk Managermore »
Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »
Liverpool, England, United Kingdom Hybrid / WFH Options
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An award-winning organization in the logistics industry in the UK is seeking a Technical Application SupportManager to join their expanding IT and engineering divisions. This role would be contributing to a variety of new projects as well as giving the opportunity to build and lead new … Application Support Teams. Key Responsibilities: Responsible for provisioning technical support capabilities for Microsoft-specific technologies such as .NET, ASP, SQL Server, T-SQL, Web services and Web applications Hands-on to lead, coach, support and delegate technical experience to a team of application support specialists, always more »
/week. An exciting opportunity has arisen within the Research and Innovation Division at The Christie. We are looking to appoint a Research Portfolio Manager to the Melanoma research delivery team within The Christie NHS Foundation Trust. We are seeking enthusiastic and highly motivated individuals, who are able to … based degree, or have relevant experience in scientific and medical research. Main duties of the job The focus of this roles is to provide support to sustain and improve an excellent level of service provision from a trial site perspective for our research partners. In order to support … Research team to proactively ensure the provision of a high quality and efficient administrative service. The roles will involve aspects of work allocation and support of coordination staff with direct line management, oversight of team metrics, set up of new trials and coordination of ongoing trials. Workload assignment will more »
Technical SupportManager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical SupportManager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. more »
Chroma are currently recruiting for a Senior Tech Support Role to join a Managed Service Provider in their office based near Cheshire, 5 days a week on-site offering up to £40K per annum. This person will assist first and second-level support staff by accurately identifying software … for an individual who is looking to work for a company that looks after their staff as they pride themselves on employee morale. They support a wide range of SMEs from manufacturing to legal to hospitals and everything in between.You wont get bored here as there is a massive more »
Technical SupportManager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical SupportManager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some lea... APCT1_UKTJ more »
Technical SupportManager Salary: £40,000- £45,000 Working hours: Monday to Friday - 9am 5pm Location: Edgeware The company Our client prides themselves on being people centric and due to phenomenal business growth, there has never been a better time to join them! A leading British manufacturer who … the construction sector. They sell their products directly via their own internal sales team and through distribution partners. We are looking for a Technical SupportManager to join them on a full time, permanent basis. Benefits As the new technical supportmanager, you will benefit from … Pension. Bonus Scheme once probationary period is completed. 25 days annual leave, in addition to 8 bank holidays. About the Role: As a Technical SupportManager, you will have the following responsibilities: You will be a point of contact for domestic and commercial clients offering technical supportmore »
We are recruiting for a Technical Advisor/Technical SupportManager to join a well-established and globally recognised, window and door specialist located in North-West London. The successful individual with be collaborating closely with distribution partners and account managers in the domestic and commercial markets. overseeing … the daily operations of the Technical Department and maintaining a thorough record of all orders and processing. Technical SupportManager Position Remuneration Salary of £40,000 - £45,000 Performance Bonus once proven themselves Mobile Phone Laptop Working hours 09:00 to 17:00 Position is office based only … days annual leave, in addition to 8 bank holidays Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need. Fully Stocked kitchen provided onsite. Technical SupportManager Position Overview Technical assistance for domestic and commercial clients Handling all domestic more »
IT SupportManager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT SupportManager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »
We are looking for an experienced Sales SupportManager to join a fast-growing tech company. This is a highly varied role that requires a passionate, motivated, self-starter. The Sales SupportManager will ensure the smooth running of the Sales Support Team on a … The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team to ensure the success of the organisational strategy. Responsibilities This role covers a variety of responsibilities, including but not limited … to: General day to day Line Management of the Sales Support team, organisation and delegation of their workload. Ensure customer and Partner requests are handled quickly and efficiently. Ensure Price lists and pricing tools are maintained and updated as required. Over see the preparation of Sales documentation such as more »
Our client is looking for a hands-on team leader/manager for a newly created role in their Stockport office. The role would suit someone who has a solid background in IT Support/Infrastructure, who would be comfortable managing a small team of 2. The role … suit someone who is comfortable dealing with people at all levels of seniority and contributing to IT Strategy as well as leading hands-on support services. The ideal candidate will have a background that includes: - Strong hands-on support skills in Microsoft, Cloud and network infrastructure Service Delivery more »