26 to 50 of 110 Permanent Support Specialist Jobs

Apple Mac Support Specialist (2nd Line) - JAMF - London - to £46k pa Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: ? Efficiently manage and prioritise support tickets, ensuring resolutions … detailed for efficient handover ? Persistently work towards solutions, while recognising when escalation is necessary ? Aim to meet daily ticket resolution goals ? Provide on-site support ? Diagnose and resolve technical issues following best practice protocols ? Stay informed about emerging IT trends and technologies It is expected that you will have … of working in a Mac help desk environment with the last 2 years working at 2nd line. You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience.In addition you will have some experience of the following - MS365, AWS, DHCP more »

We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong IT support experience, training will be offered to cover the AV element of the role. IT certifications would be beneficial. This … role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation of Audio-Visual … correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware (Including but not limited to): Audio (Program and Speech, DSP more »

Role: Technical Support Specialist Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( sophie . allen @ nextech - group . co. uk more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity for … reproducing and validating. Communicate with the CTO about issues and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries … and senior-level stakeholders Strong analytical skills and ability to think outside the box. Strong problem solving skills and a desire to learn and support the development and improvement of the site and its tools. Proficient in using CRM systems and other technical tools to manage technical issues, track more »

be the alternative to the big banks. We are looking for top talent to join Chicago's Bank , as a full-time Treasury Management Support Specialist! Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee … for individual growth. We are seeking a critical thinker who's willing to learn and not afraid of taking on new initiatives. The TM Support Specialist position is expected to provide ongoing support and maintenance for Wintrust Financial Corp's Treasury Management clients. TM Support covers … Banking, Business Online Bill Payment, iBusiness Capture, ACH Origination, Wire Origination, Lockbox Services, ACH Positive Pay, and Check Positive Pay. Courteous and efficient customer support is expected over the phone to internal and external customers, while simultaneously pulling and working TM Maintenance tickets to perform maintenance for the clients. more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have …/background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver … unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

Join our clients dynamic team as an Application Support Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟 Our client is a distinguished, multi-award winning software company specialising in the insurance industry. Supporting over … clients globally, they are looking to expand and subsequently seeking two proactive Application Support Analysts to join their growing team. As the Application Support Analyst, you'll tackle diverse tasks such as bespoke application support and password resets along with general IT Support tasks across Windows … role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations. The Application Support Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks. What they are looking more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring … developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/ more »

Excellent Opportunity for Deskside Application Support Specialist to be part of our Infrastructure Services Practice Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk … are meeting SLA`s for service. Responsible to be a resource for the Project Ops team where required (hardware build/Testing/application support) Responsible to Complete regular PCI Audits, being meticulous with details. Responsible to update asset management information Responsible to Assist with regular reviews of user … with any data protection reviews or requests to remove data as instructed by our legal teams. Responsible in Forming part of Service team that support priority issues and on an “on call” basis. Essential Skills Good working experience in a Deskside support or Application Support role. Extensive more »

Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Senior Systems Support Spercialist (Clinical Applications) to join our ever evolving Systems team. As a Senior Systems Support Specialist for clinical applciations, you will play … a vital role in providing technical administarion, configuration/development and support for one or more of the Trust's Clinical IT systems. The post offered offers great potential for personal and career development and enable you to enhance you knowledge of healthcare and clinical IT Systems. We are … Main duties of the job Working closely with our IT teams and end-users, you will ensure the reliable operation, configuration/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer … contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in … practices. Seeks input from teammates and outside experts on systems and feature design. Executes on key deliverables for the business that require off-hour support or tasks. Assembles workstations including mechanical standing desks. Unboxes and organises inventory items. Receives and organises inventory while maintaining inventory tracking system. Installs IT more »

dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office … excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and more »

Desktop Support Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a Desktop Support Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful candidate will … hardware. Process leaver devices. Undertake antivirus scanning and removing any items raised by security. Recognising and escalating more difficult problems to solve to appropriate support groups. Creating and maintaining operational documentation if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and … providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level 1 support. Experience providing support as a Desktop Support/Technical Remote Support, providing End User more »

technology and solutions to reach the peak of their success. Job overview Blue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with … for future reference Experience with Microsoft software (desktop and server editions, Office) is required Experience with Mac is preferred, but not required Provide remote support for Windows and Android handheld devices Knowledge of SQL databases, structure and how to get data out Work with Microsoft 365, Azure AD and … guidance on our badging and timekeeping systems Troubleshoot and repair computer and printer equipment Provide logistics for delivery and return of equipment On call support for all BST clients Most importantly, you have to love technology and LOVE finding ways to make someone's day just a little bit more »

A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure … and network configuration and management, plus much more. What am I looking for? 4+ years of hands-on experience in both user and systems support, or related IT roles. Proven experience supporting a multitude of different operating systems and devices (Apple, Microsoft, etc.), as well as remotely located end … management MDM, SCCM) and device security/hardening. Experience working with Windows Server tools (Active Directory, Exchange). Roles/Responsibilities Provide comprehensive IT support for the efficient resolution of user-reported incidents and requests, ensuring related tasks are followed through to completion and resolved in a timely manner. more »

Senior Application Support Specialist Hertfordshire £60,000 - £75,000 + Package SaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US. This is a pure hand … be leading and mentoring junior analysts, reporting into the Director. This team is responsible for the provision of 3rd/4th level technical application support for a range of Unix and Windows-based systems running in Azure, AWS and on-prem. These systems are mainly Web and Java applications more »

Job ID: C-2024-HK # of Openings: 1 Category: Technology - Technical Support Type: Permanent/Full-Time Min: USD $52,000.00/Yr. Max: USD $65,000.00/Yr. Overview Whether you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of … a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for a Mac Support Specialist to join our ranks. Are you a proactive problem solver with exceptional customer service skills? You will put your technical expertise to … use, providing our more than 900 home office employees with the technology support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff regarding any technology they use. Ours is a more »

Our client is an award winning, specialist insurance solution provider who support businesses and individuals with their commercial insurance and employee benefit solutions. They are a leading organisation with a rich history of strategic acquisitions which has allowed them to grow from a small start-up to a … locations across the country and fast approaching 1000 employees. As part of their growth they are now looking for an experienced, and highly skilled Support Specialist/Operations Analyst to join their London office. The ideal candidate for this role will have professional experience working with the Acturis … Platform and MS Office applications. We are looking for someone who is genuinely passionate about technology and has worked in a helpdesk or operational support capacity in the past. Skills & Experience: Knowledge of Insurance Broking and/or Operational processes in an Insurance Broking environment Proficient with the Acturis more »

Overview: The Client Support Specialist II position within the Startup Banking Support team supports various portfolios within Startup Banking for all their servicing needs. They are driven to meet client needs through an accurate and timely processing of cases via several channels that include, phone, email, and … including: online banking navigation, wires, DDA and money market account maintenance, additional accounts, credit and debit cards, bill pay, mobile deposits, and loans. Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational … processed in a timely manner. Supports an assigned portfolio of clients as first point of contact for addressing day to day requests and technical support needs, resolving client operational issues or bank transaction inquires. Problem solving and researching difficult client issues to find solutions. Evaluates each transaction and accesses more »

comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work. SM The position is for Desktop Support Technician role that provides L2 - Information Technology support at customer site (Hospital environment). Responsible for resolving support requests while meeting customer … delivery demands over the phone, through e-mail, in person, and self-service. Primary Responsibilities: Supports the managed workstation environment Provides hardware and software support services to enable business productivity on user devices Troubleshoots problem areas (in person, by telephone, via e-mail or remote control) in a timely … established Knowledge Based Articles (KBAs), processes, and procedures Utilizes excellent customer service skills and exceeds customer's expectations Preserves and grows knowledge of Desktop Support procedures, products, and services Performs other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will more »