51 to 75 of 111 Permanent Support Specialist Jobs

comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work. SM The position is for Desktop Support Technician role that provides L2 - Information Technology support at customer site (Hospital environment). Responsible for resolving support requests while meeting customer … delivery demands over the phone, through e-mail, in person, and self-service. Primary Responsibilities: Supports the managed workstation environment Provides hardware and software support services to enable business productivity on user devices Troubleshoots problem areas (in person, by telephone, via e-mail or remote control) in a timely … established Knowledge Based Articles (KBAs), processes, and procedures Utilizes excellent customer service skills and exceeds customer's expectations Preserves and grows knowledge of Desktop Support procedures, products, and services Performs other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will more »

the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also … small sample of what we do, have a look at this recent video: https://www.youtube.com/watch?v=luBpOQWXvCU The role To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you … paced live events industry, delivering a consistently high level of service while working on new innovations. There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of more »

in Cyprus 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼 Responsibilities Day to day user support in Europe region; Be responsible for endpoint devices and IT infrastructure in UK office. Basic server and network equipment support; Monitoring queue and … tickets; Perform day to day operational tasks to maintain healthy system function; Review, define, and refine technical processes to drive efficiency; End user equipment support; Define the key metrics for information systems monitoring; Coordinate with vendors and internal resources to ensure operational excellence; License management; Inventory management; Incident, Problem … and Change management; Documentation within Confluence pages of troubleshooting manuals, escalation procedures and contact details; Takeover support of new systems and procedures. Key Competencies & Qualifications Minimum 1 years’ experience in IT as it support specialist; Knowledge of Windows and MacOS at the administrator level. Knowledge of desktop more »

HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support … cases or escalate to appropriate teams. Take ownership of cases and ensure client-confirmed resolutions. Identify opportunities for task automation to improve efficiency. Document support solutions and client environments. Participate in assigned projects. Requirements: Minimum 2 years of experience in end-user support. Proficient in desktop and laptop hardware more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on assigned devices … care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire service/Rescue more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on assigned devices more »

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Tech Support Specialist position deploys, maintains, troubleshoots, and repairs a variety of customer hardware and software throughout Northern Light Health. Estimates and oversees projects, complex … work requests and tasks, and other technical requests. Evaluates technical products and customer environments and recommends solutions. Provides Tier 2 and 3 support in all areas of the departmental service portfolio. Largely self-directed once assigned work and functions with considerable independence. Location: 25 Long Creek Drive, South Portland … as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of technical support experience 3+ years of customer service experience Ability to travel to other sites (25% of the time) Preferred Qualifications: 1+ years of experience working more »

making a difference, we invite you to join our growing team. To strengthen our position within the industry, we are looking for a Supplier Support Specialist in the UK . Job Responsibilities: Acting in a supporting role to senior supplier account managers and business development managers, you will more »

Overview: This position provides support to a mortgage banker through the sales, and management of clients and referral sources. Provides assistance by assisting with documentation and service requests for each transaction. Serves as a point of contact with clients by providing updates, answering inquires and following up on outstanding … documentation. Enhances outreach through direct mail, phone campaigns, and other activities that facilitate sales and marketing efforts. The support specialist-mortgage producing position allows for the secondary production of mortgage loans by the specialist who's demonstrated prior mortgage originations and chooses to continue to do so … on a limited basis. Responsibilities: Sales Support-Schedules appointments, answers incoming communications, and coordinates business development events to aid management of clients and referral sources in lending activities. Regularly updates clients and referral sources on the current loan process status. Provides post-application support when needed. Documentation - Streamlines more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including … services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within more »

latest advancements in AI, making it easier for scientists, lab and informatics professionals to accelerate novel science. Position Summary As a Customer/App Support Engineer, you will be responsible for providing technical assistance and support to customers regarding the company's products and services. The role involves … troubleshooting technical issues, resolving problems, and ensuring customer satisfaction. Essential Responsibilities: Provide technical support to customers via various channels (phone, email, chat, etc.) to resolve application, and system-related issues. Diagnose and troubleshoot complex technical problems, identify root causes, and implement effective solutions. Maintain in-depth knowledge of the … knowledgebase articles, and troubleshooting guides. Collaborate with cross-functional teams, such as Customer Success and DevOps, to escalate and resolve complex issues. Analyze customer support data and identify trends, areas for improvement, and potential product enhancements. Stay up-to-date with the latest technologies, industry trends, and best practices more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for 2024, given … the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would be a … a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies within the eco more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

Infrastructure Support Engineer London £40,000 - £45,000 I am searching for a dedicated infrastructure engineer to join my clients small friendly team. The ideal candidate will have excellent communication skills, extensive knowledge of AWS and excellent problem-solving, analytical, and time-management skills. Typical responsibilities will include implementing … MSA vendor Perform and schedule system maintenance activities Schedule and monitor security and audit activities Update and maintain the company network Design, develop, and support new IT systems, as well as provide hands-on assistance to the various internal teams to enable them to deliver professionally engineered solutions Carry … Update Service Desk system tickets (Jira), ensuring timely updates, escalation and resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions within the team Evaluate new products and technology for operational use for example administration of containerisation tools and orchestration platforms more »

and tracked tactical vehicles and Systems. The combined strength and assets of these companies brings together military vehicles design, manufacture, integration and through life support expertise of two of Europe's largest Defence companies to service the exacting requirements and capabilities of our global customer base. The organisation also … Critical projects are underway to integrate with Rheinmetall engineering systems and improve data collaboration. The successful candidate will need to help with the configuration, support and implementation of a TeamCenter, NX and Creo solution. Skills/Requirements Working Knowledge of Siemens Teamcenter Working knowledge of Siemens NX/PTC … to the nature of the work, you must be comfortable with us putting you through SC security clearance Main Responsibilities Provide first level technical support to end users via phone, email, teams or in person. Work closely with IT Service providers Performing daily/monthly/annual IT routine more »

Senior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within the … same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career. Be technically strong with SQL, Linux and Windows environments. Experience reading and debugging scripts within more »

serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Customer Technologies Specialist deploys, maintains, troubleshoots, and repairs a variety of customer hardware and software throughout Optum. The Specialist completes routine tasks related to projects and … technical requests and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio. The Associate Customer Technologies Specialist typically works as directed by their supervisor. Location: 43 Whiting Hill Rd Brewer ME 04412 Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of … customer hardware and software throughout Optum Completes routine tasks related to projects and technical requests Provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio Works as directed by their supervisor. Provides excellent customer service to all levels of employees including customers, peers, and more »

serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Customer Technologies Specialist deploys, maintains, troubleshoots, and repairs a variety of customer hardware and software throughout Optum. The Specialist completes routine tasks related to projects and … technical requests and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio. The Associate Customer Technologies Specialist typically works as directed by their supervisor. Location: 43 Whiting Hill Rd Brewer ME 04412 Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of … customer hardware and software throughout Optum Completes routine tasks related to projects and technical requests Provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio Works as directed by their supervisor Provides excellent customer service to all levels of employees including customers, peers, and more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

experienced IT professional, you will work within the Digital Infrastructure team, leading and managing a new team of Infrastructure Technicians. With responsibility for providing support to all aspects of infrastructure, including, server, network and EUC functions. This role will work closely with our team of senior leads with a … and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly … Management Qualification e.g. Prince 2 Foundation Microsoft Certified Professional (MCP) Certification. ITIL Expert or Capability Level qualifications Healthcare leadership qualification Previous Experience Essential Significant specialist knowledge of managing large-scale enterprise ICT infrastructure and critical systems. Experience of effective team working Experience of Cisco and/or VMware and more »