One of our top IT companies are looking for a IT Support Engineer to join their exciting, fast-paced organization! You will be responsible for providing first and second level IT support to their global employee base. This will be a 3 month rolling contract. Initially this role … Supporting AV equipment. Troubleshoot, and resolve incoming incidents/requests, related to hardware, software, and access issues Work collaboratively with a global team of support technicians Create knowledge base articles and review existing content to keep information up to date Identify and recommend opportunities to automate processes where appropriate more »
We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
Overview: This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available … Responsibilities: Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform. Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management more »
workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation. Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions. Design: Collaborate with technical teams to more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
headcount growth, they are looking to expand the team to accommodate this. The successful End User Computing Engineer will be responsible for providing technical support for users at all levels within the fund, including traders, portfolio managers, quants and C-level stakeholders. This will include taking ownership of all … vendors, understanding business requirements and making suggestions for improvements across the technology stack. Key Requirements 2- 5 years of experience working in a Desktop Support/End User Computing Engineer role Extensive experience with Powershell Expert knowledge of Office 365, Exchange and Virtualised desktop platforms In depth knowledge of more »
our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »
of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »
Support Front-Office Commodities Trading applications for an upcoming Vendor. Grow as they grow. You will be supporting a FO Commodities Trading platform and a Commodities Risk Management platform for a number of high-profile clients within the buy-side space, gaining extensive knowledge into the world of Metal more »
received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »
Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »
Job title: Junior Production Support/Trade App Specialist - Up to GBP $135,000 + Bonus + Package (Open to Juniors) Client: World-leading, award-winning Finance Technology Firm (Dubai, Singapore, Sydney, Shanghai) Location: London Experience level: Junior Benefits: Great salary package, exceptional bonuses, and industry-leading benefits … Environment/Trading Floor experience (Current) An elite-level, award-winning Quant Fund in New York is looking for a talented and passionate Production Specialist to join their London team and play a critical role in managing and supporting the company’s global trading platform. The company is looking … and has the desire to continuously develop and grow career-wise. Joining this company would immediately make you one of the most desired Trade Support Engineers. Desired Skills/Experience (Requirement) · Front Office Experience · Experience in Linux · Production Support · Technology/Skills: Python, SQL, Fix, Jira, Gitlab · Testing more »
