4 Support Specialist Jobs in Cambridgeshire

the Company’s ability to meet sales goals and revenue targets. Key Responsibilities Responsible for working with the customers and the commercial team to support processing orders in a timely and accurate manner. Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both more »

Job Description Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer … support requests appropriately and to provide a single point of communication back to the customer. You will ideally have experience: Dealing Directly with Customers ideally in a B2B SaaS context. A technical predisposition and comfort with logically investigating problems and interpreting technical information, e.g. from log files. Analytical approach more »

The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members. The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal operational … efficiency. This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications. The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates. Candidates for this … position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this role. more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support more »