20 Permanent Support Specialist Jobs in London

Senior IT Support Specialist/IT Senior User Support Specialist A fantastic opportunity has arisen for a Senior IT Support Specialist/IT Senior User Support Specialist to join our London based global law firm on a permanent basis. Senior IT Support Specialist/IT Senior User Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where … possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also … small sample of what we do, have a look at this recent video: https://www.youtube.com/watch?v=luBpOQWXvCU The role To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you … paced live events industry, delivering a consistently high level of service while working on new innovations. There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

Senior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within the … same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career. Be technically strong with SQL, Linux and Windows environments. Experience reading and debugging scripts within more »

headcount growth, they are looking to expand the team to accommodate this. The successful End User Computing Engineer will be responsible for providing technical support for users at all levels within the fund, including traders, portfolio managers, quants and C-level stakeholders. This will include taking ownership of all … vendors, understanding business requirements and making suggestions for improvements across the technology stack. Key Requirements 2- 5 years of experience working in a Desktop Support/End User Computing Engineer role Extensive experience with Powershell Expert knowledge of Office 365, Exchange and Virtualised desktop platforms In depth knowledge of more »

Position: Product Support Specialist Reporting into: Product Manager Based: Hybrid (Remote/Office) Who we are: Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own … bright ideas, and the ability to have fun. Check us out at: www.pulsarplatform.com WHO WE’RE LOOKING FOR _____________________________________________________________________________ We are looking for a Product Support Specialist to join our established Product team to oversee and manage all aspects of client service and ensure continuous support is provided … to all Pulsar’s clients and stakeholders. A Product Support Specialist drives product quality and engagement by analyzing user issues at scale and championing their resolution. The ideal candidate will be able to immeasurably improve the product teams’ ability to resolve user issues. You must be product savvy more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

Senior IT Application Support Specialist ⚡London, Liverpool Street 3x per week ⚡£50,000 - £60,000 ⚡Experience with on-premise and cloud-based applications Are you an Application Support pro?💻 Are you passionate about Wellness and Fitness?🏋🏼‍♂️ Well if you are, this might be just the perfect role … for you!🙌🏼 I'm working with a well known Wellness and Fitness brand who have a brand new Application Support Specialist position waiting for you! You'll be managing a small team of application support professionals whilst staying involved in the hands on element of the role … you'll bring expert second-line capabilities to the table, covering administration, support, monitoring, and enhancement. You will be responsible for a range of business applications including but not limited to; ERP, Core Financials, WMS, CRM, integrations solutions, eCom, MFP, MM, and manufacturing solutions. Your goal is straightforward: make more »

Join our clients dynamic team as an Application Support Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟 Our client is a distinguished, multi-award winning software company specialising in the insurance industry. Supporting over … clients globally, they are looking to expand and subsequently seeking two proactive Application Support Analysts to join their growing team. As the Application Support Analyst, you'll tackle diverse tasks such as bespoke application support and password resets along with general IT Support tasks across Windows … role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations. The Application Support Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks. What they are looking more »

technology and solutions to reach the peak of their success. Job overview Blue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with … for future reference Experience with Microsoft software (desktop and server editions, Office) is required Experience with Mac is preferred, but not required Provide remote support for Windows and Android handheld devices Knowledge of SQL databases, structure and how to get data out Work with Microsoft 365, Azure AD and … guidance on our badging and timekeeping systems Troubleshoot and repair computer and printer equipment Provide logistics for delivery and return of equipment On call support for all BST clients Most importantly, you have to love technology and LOVE finding ways to make someone's day just a little bit more »

Infrastructure Support Engineer London £40,000 - £45,000 I am searching for a dedicated infrastructure engineer to join my clients small friendly team. The ideal candidate will have excellent communication skills, extensive knowledge of AWS and excellent problem-solving, analytical, and time-management skills. Typical responsibilities will include implementing … MSA vendor Perform and schedule system maintenance activities Schedule and monitor security and audit activities Update and maintain the company network Design, develop, and support new IT systems, as well as provide hands-on assistance to the various internal teams to enable them to deliver professionally engineered solutions Carry … Update Service Desk system tickets (Jira), ensuring timely updates, escalation and resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions within the team Evaluate new products and technology for operational use for example administration of containerisation tools and orchestration platforms more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

who have built an impressive reputation internationally for their design-led approach to their projects across their multidisciplinary portfolio. They are seeking an IT Support Specialist to join their team on a permanent basis in London. You will play a key role in delivering exceptional technical support … business and offer a great benefits package such as company trips, bonuses, enhanced holidays and more! Key Responsibilities: Deliver 1st and 2nd Line technical support for desktops and maintenance Set up and maintain workstations and laptops Collaborate with IT Manager on system reviews and software management Manage and support more »

Banking tradition, the company is headquartered in the City of London and maintains offices in major financial centres around the world. Job Summary Technical support and troubleshooting for desktop and end user issues. Resolve helpdesk tickets, phone calls, and emails Work with complex problems alongside senior IT staff or … and procedures. Job Requirements Degree or equivalent in IT, computer science, or related field. Least two years of experience in IT helpdesk or desktop support role. Windows, Microsoft Office, and other common software applications. Experience of financial applications such as XTP, Spectrum, Temenos, Born, etc. would be a distinct more »

Job title: Junior Production Support/Trade App Specialist - Up to GBP $135,000 + Bonus + Package (Open to Juniors) Client: World-leading, award-winning Finance Technology Firm (Dubai, Singapore, Sydney, Shanghai) Location: London Experience level: Junior Benefits: Great salary package, exceptional bonuses, and industry-leading benefits … Environment/Trading Floor experience (Current) An elite-level, award-winning Quant Fund in New York is looking for a talented and passionate Production Specialist to join their London team and play a critical role in managing and supporting the company’s global trading platform. The company is looking … and has the desire to continuously develop and grow career-wise. Joining this company would immediately make you one of the most desired Trade Support Engineers. Desired Skills/Experience (Requirement) · Front Office Experience · Experience in Linux · Production Support · Technology/Skills: Python, SQL, Fix, Jira, Gitlab · Testing more »

Job summary This role offers a rare and exciting opportunity to play a lead role in the radiotherapy/proton beam therapy review and support and information teams at UCLH. The post holder will work across the photon and proton departments. The post holder will lead the Radiotherapy Review … Support and Information service provided for patients to support them both physically and psychologically throughout their radiotherapy journey . They will be required to manage a team of radiographers nurses and support workers providing this service for patients. Any proton beam therapy training required relating to managing … accountable for their own professional actions and the actions of more junior staff members. They will provide professional clinical leadership leading on the review, support and information service for patients and be an integral part of the oncology team. They will be recognised and accessible as an expert in more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

Apple Mac Support Specialist (2nd Line) - JAMF - London - to £46k pa Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: ? Efficiently manage and prioritise support tickets, ensuring resolutions … detailed for efficient handover ? Persistently work towards solutions, while recognising when escalation is necessary ? Aim to meet daily ticket resolution goals ? Provide on-site support ? Diagnose and resolve technical issues following best practice protocols ? Stay informed about emerging IT trends and technologies It is expected that you will have … of working in a Mac help desk environment with the last 2 years working at 2nd line. You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience.In addition you will have some experience of the following - MS365, AWS, DHCP more »