1 to 25 of 73 Permanent Support Specialist Jobs in the UK excluding London

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support … cases or escalate to appropriate teams. Take ownership of cases and ensure client-confirmed resolutions. Identify opportunities for task automation to improve efficiency. Document support solutions and client environments. Participate in assigned projects. Requirements: Minimum 2 years of experience in end-user support. Proficient in desktop and laptop hardware more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to … speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities … as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part more »

the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the Application Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with a variety … or equivalent experience Desirables: SAP experience in Material & Production Planning master data Prior knowledge of manufacturing, production planning & forecasting Have previous experience in a support environment Experience in companies manufacturing to GMP Standards Knowledge of SQL Experience in analytics/dashboarding more »

of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »

Customer Support Specialist Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels … role? Our client is an established IT/Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Customer Support Specialist . We are looking for someone who can establish and maintain trust and communication with colleagues, customers, and suppliers and who eagerly … do attitude. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly. Key Responsibilities: Customer Support Specialist Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver … unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »

phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some more »

specs as found below. Our smart meter programme is the hardware backbone of that innovation. We're building a field force of engineers and support staff to install smart meters alongside other renewable tech such as EV charge points, air source heat pumps and solar panels. We pride ourselves … over 25,000 reviews) and the only energy company to be recommended by Which? six years in a row. We're looking for Customer Support Specialists - this is a broad role, involving a spectrum of responsibilities. Your role will focus on ensuring we deliver exceptional service to both our more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »

Infrastructure Support Specialist -Glasgow (with remote) -Excellent Salary & Benefits Package -ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high … level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and … software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while more »

Job Description🌟 Join our clients dynamic team as an Application Support Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟Our client is a distinguished, multi-award winning software company specialising in the insurance industry. … Supporting over 80 clients globally, they are looking to expand and subsequently seeking two proactive Application Support Analysts to join their growing team.As the Application Support Analyst, you'll tackle diverse tasks such as bespoke application support and password resets along with general IT Support tasks … the role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations.The Application Support Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks.What they are looking for more »

to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Position OverviewAs a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office … technical experience and excellent understanding of Active Directory, Azure and Office 365.DutiesWork under limited supervision both independently and within a team environment.Providing 2nd line support towards hardware and software issues (onsite and remote).Work closely with other Global Support teams to resolve issues, manage IT Requests and provide more »

the right technology and solutions to reach the peak of their success.Job overviewBlue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with … repairs and fixes for future referenceExperience with Microsoft software (desktop and server editions, Office) is requiredExperience with Mac is preferred, but not requiredProvide remote support for Windows and Android handheld devicesKnowledge of SQL databases, structure and how to get data outWork with Microsoft 365, Azure AD and InTune to … accountsProviding training and guidance on our badging and timekeeping systemsTroubleshoot and repair computer and printer equipmentProvide logistics for delivery and return of equipmentOn call support for all BST clientsMost importantly, you have to love technology and LOVE finding ways to make someone's day just a little bit better. more »

Job DescriptionRole: Meeting Room Support SpecialistJob Type: PermanentLocation: London PaddingtonCareers at TCS: It means moreTCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they … be challenged every day.Work closely with the range of teams within the business to bring products to life.Work with customers and identify opportunities to support their strategy and improve their processes across functions.The RoleThe role will be supporting and attending to the Smartroom’s on-site and remotely, supporting … teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and configure Smartroom more »

Job DescriptionMKM operates throughout the UK with 127+ branches and a central support function based in Hull.Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests … the supply and installation of equipmentHelp to administer, maintain and monitor IT systemsAssist with projects Key SkillsHave excellent Microsoft Windows desktop and general IT support knowledgeBe able to support mobile phones and devicesGood written skills – recording and updating issues clearly and conciselyAbility to learn and absorb new systems … and processes quicklyFamiliarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS serverGood general MS Office skillsDesirableExperience within the builders’ merchant sector or other similar businessExperience in supporting Apple MACsExperience in supporting phone systems, network troubleshootingThis role is based at Stoneferry Road in Hull but occasional travel more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

Job DescriptionApplication Support Engineer - London (Hybrid role) - £45-50KAn exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities- Provide incident management to various applications.- Troubleshoot & diagnose application issues.- Review & acknowledge alert notifications, escalating where necessary.- Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used.- Maintain the application support knowledge base.- Build constructive relationships with the development, infrastructure and offshore teams.Key Skills Required- Microsoft SQL Server and .NET.- Azure Administration.- Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language.- Proven experience installing, configuring, and diagnosing software more »

Job DescriptionApplication Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform … resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM.Main Tasks:Accurately recording customer-reported requests through telephone … resources accordingly.Overseeing individual cases to guarantee satisfactory resolutions for customers.Investigating and resolving intricate customer problems.Maintaining a current skill set and knowledge base to proficiently support the client's product.Coordinating with other departments to ensure timely case resolutions.Thoroughly documenting issues and their corresponding resolutions.Identifying and escalating complex issues for expeditious more »

Job DescriptionApplication Support Investment Manager London£90,000 – £130,000Harrington Starr is currently recruiting for an Application Support Analyst a leading Investment Manager based in the city. You will be working in a fast-paced environment working closely with the Front Office and other technology teams such as more »