73 Permanent Support Specialist Jobs in the UK excluding London

Job DescriptionApplication Support Engineer - London (Hybrid role) - £45-50KAn exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities- Provide incident management to various applications.- Troubleshoot & diagnose application issues.- Review & acknowledge alert notifications, escalating where necessary.- Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used.- Maintain the application support knowledge base.- Build constructive relationships with the development, infrastructure and offshore teams.Key Skills Required- Microsoft SQL Server and .NET.- Azure Administration.- Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language.- Proven experience installing, configuring, and diagnosing software more »

Job DescriptionApplication Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform … resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM.Main Tasks:Accurately recording customer-reported requests through telephone … resources accordingly.Overseeing individual cases to guarantee satisfactory resolutions for customers.Investigating and resolving intricate customer problems.Maintaining a current skill set and knowledge base to proficiently support the client's product.Coordinating with other departments to ensure timely case resolutions.Thoroughly documenting issues and their corresponding resolutions.Identifying and escalating complex issues for expeditious more »

Job DescriptionApplication Support Investment Manager London£90,000 – £130,000Harrington Starr is currently recruiting for an Application Support Analyst a leading Investment Manager based in the city. You will be working in a fast-paced environment working closely with the Front Office and other technology teams such as more »

Job DescriptionSenior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within … the same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career.Be technically strong with SQL, Linux and Windows environments.Experience reading and debugging scripts within Python more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

experienced IT professional, you will work within the Digital Infrastructure team, leading and managing a new team of Infrastructure Technicians. With responsibility for providing support to all aspects of infrastructure, including, server, network and EUC functions. This role will work closely with our team of senior leads with a … and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly … Management Qualification e.g. Prince 2 Foundation Microsoft Certified Professional (MCP) Certification. ITIL Expert or Capability Level qualifications Healthcare leadership qualification Previous Experience Essential Significant specialist knowledge of managing large-scale enterprise ICT infrastructure and critical systems. Experience of effective team working Experience of Cisco and/or VMware and more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

Job DescriptionSenior Application Support SpecialistHertfordshire£60,000 - £75,000 + PackageSaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US.This is a pure hand on role where more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a … heights! In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation. Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions. Design: Collaborate with technical teams to more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the more »

lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to … speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities … as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »

of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »

specs as found below. Our smart meter programme is the hardware backbone of that innovation. We're building a field force of engineers and support staff to install smart meters alongside other renewable tech such as EV charge points, air source heat pumps and solar panels. We pride ourselves … over 25,000 reviews) and the only energy company to be recommended by Which? six years in a row. We're looking for Customer Support Specialists - this is a broad role, involving a spectrum of responsibilities. Your role will focus on ensuring we deliver exceptional service to both our more »

working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location: Must be located in Manchester - 5 days a week on more »

Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »

Unlock Your Career Potential with Us: Through Life Support and In Service Delivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join them as … a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They are at the forefront of innovation in defence programs, offering a unique chance to contribute at every stage, from concept to end-of-life disposal management. Location and Flexibility: The primary location is in vibrant Bristol, however … keep things in top shape. Design Resolution: Solving maintenance-related design issues. Collaboration: Working closely with a team of specialists to provide top-notch support to Front Line customers. ILS Principles: Implementing Integrated Logistics Support principles throughout the entire Concept, Assessment, Demonstration, Manufacture, In Service, and Disposal (CADMID more »

Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and Service Delivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and be … UK, with our dedicated staff working closely alongside customers. For more than 60 years, our client has been at the forefront of delivering unparalleled support solutions. We harness the power of data intelligence to empower you, reducing costs, enhancing efficiency, and ensuring the right equipment and parts are always … where you need them. They currently have multiple openings in their Operational Delivery function for individuals to contribute as Through Life Support (TLS) and In Service Delivery (SDM) specialists. These roles focus on equipment used across various platforms, from concept to end-of-life disposal management within the Defence more »