2 Permanent Support Specialist Jobs in Wales

dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office … excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and more »

Job summary The Client Services Operations Team are responsible for providing high quality operational support and maintenance to DHCW and supported Clients throughout NHS Wales.We are looking for a highly motivated individual who has demonstrable experience of leading an IT Support Team providing desktop support in a … within a team environment. The ideal candidate must have a good approach to dealing with enquiries and resolving problems, strong experience of providing technical support and a sound understanding of ITIL processes. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are … between aspects of IT infrastructure and service Good general knowledge of common hardware and software applications Experience Essential Experience of working in a technical support role and proven experience in the development and support of IT systems Experience of taking a lead role in developing and implementing IT more »