6 Support Specialist Jobs in the West Midlands

IT Support Specialist We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £34,000 + benefits Stoke office, full onsite requirement with mixture of shifts … IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management IT Support Specialist Overview: As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for all hardware and software … times The Ideal Candidate: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration more »

We are looking for a Bilingual Customer Support Specialist (English/French) to join our fast-growing team at an exciting technology company. Moasure®has developed the world's first motion-based measuring tool, the Moasure® ONE™, which is transforming numerous industries and redefining how people will measure … s Great Place to Work (SME) List. Are you fluent in both French and English? Do you have a passion for providing exceptional customer support? If so, we want to hear from you! Role Overview The role will be supporting Moasures customer base via tickets, phone calls and live … chat. Key Responsibilities · Responding to customer queries via email or on social media platforms. · Prioritizing daily customer support queries and providing timely resolutions. · Handling technical inquiries from non-technical users with clarity and expertise. · Working towards achieving an excellent first-time resolution for customers. · Adapting to the growing needs more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high … level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and … software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring … developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/ more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high … level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and … software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while more »

Our client is seeking a highly motivated and skilled SQL Applications Support Specialist to join their dynamic IT team at their office in Birgmingham. The ideal candidate will have a strong background in bespoke application support, proficiency in SQL Server queries, and a keen interest in either … Business Intelligence (BI) reporting or SQL Server administration. This SQL Applications Support Specialist role presents an exciting opportunity for an individual looking to deepen their expertise in these areas while contributing to the enhancement of their support services and reporting capabilities. Key Responsibilities: Provide expert-level support for our bespoke applications, addressing customer queries and issues promptly and effectively. Collaborate with 2nd line support to investigate and resolve complex technical problems. Develop and execute SQL Server queries to analyse and extract data for troubleshooting and reporting purposes. Optimize database queries to improve overall system performance. more »