Job Title: ERP/Software SupportTechnician Location: Diss Cooper Lomaz has partnered with a business based just outside of Diss to source an ERP/Software SupportTechnician to join their team. This is a full-time permanent role where you will be joining an … established IT team to provide onsite support. Role Overview: You will be providing 1st line support relating to the company's software and you will be the first point of contact relating to all IT issues. The successful candidate will need to deliver outstanding customer service to their colleagues … as these may not be technically minded. Role Responsibilities: Be the first point of contact for all IT-related issues Provide 1st Line support relating to the company's Software, Hardware and ERP system Assist the wider IT team in the support of the company's Infrastructure, Networks more »
there are other, better ways to do things. Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service to grow strong relationships based on trust, helping everyone from fast-growing … tech start-ups to well established law firms. Whatever our clients want to achieve, and however quickly they grow, were there to support them. Role Overview As 2nd Line Service Technician you will be the go-to problem solver, tackling a diverse range of customer IT support … recognising areas of improvement Administrating, configuring, and managing customer backup systems Administrating, configuring, and managing core network infrastructure of customer equipment Working with supplier support contacts to resolve complex technical issues Taking ownership of cases escalated within the department that require enhanced technical knowledge Creating and updating Knowledge Base more »
Job Title: ERP/Software SupportTechnician Location: Diss Cooper Lomaz has partnered with a business based just outside of Diss to source an ERP/Software SupportTechnician to join their team. This is a full-time permanent role where you will be joining an … established IT team to provide onsite support. Role Overview: You will be providing 1st line support relating to the company's software and you will be the first point of contact relating to all IT issues. The successful candidate will need to deliver outstanding customer service to their colleagues … as these may not be technically minded. Role Responsibilities: Be the first point of contact for all IT-related issues Provide 1st Line support relating to the company's Software, Hardware and ERP system Assist the wider IT team in the support of the company's Infrastructure, Networks more »
IT SupportTechnician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT SupportTechnician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a … work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT SupportTechnician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure … business requirements. Key Responsibilities Include: Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk system and remote support tools. To provide a high level of flexibility and IT support for users. To maintain IT hardware/operational software to a level more »
IT Technician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Technician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to … work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure and implement … business requirements. Key Responsibilities Include: •Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk system and remote support tools. •To provide a high level of flexibility and IT support for users. •To maintain IT hardware/operational software to a level more »
Our client, a well established business based in Thetford, is looking for an IT SupportTechnician to join their IT & Infrastructure team. It's based on site, delivering IT Support to a variety of users and being involved with multiple change projects to help rebuild the systems. … to 3rd line in a few years. This role is offering a salary of £25,000 - £30,000. Experience in 1st Line and helpdesk support Experienced in troubleshooting and resolving technical incidents and software/hardware Strong verbal and written communication skills Proficient in using Microsoft Office packages Experience more »