2 Support Technician Jobs in the North West with Remote Work Options

I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »

A Brand New role has become available for a growing tech firm for a fully remote IT Support Engineer. This is a specialist MSP client who offer a range of cloud and networking support services to a range of healthcare clients based across the globe. They have a … beneficial. Technical Experience Required • Minimum 3-4 years of experience within a network consultancy/IT Services company environment with experience in implementation and support services. • In depth knowledge of Microsoft domain infrastructure; Active Directory, Group Policy, DNS . • Implementation, upgrade and migration of Windows Servers as well as … troubleshooting support, and general administration. • Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V, Veeam ; their setup and management. • Microsoft 365 setup , migrations. • PC roll-outs and upgrades. • Mobile device support. You'll be coming in as part of a team of 5 IT Engineers, and the role more »