Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site within schools across Reading and Berkshire, ensuring that IT systems and services are … the Reading/Berkshire Area. If you are keen to join one of the most successful MSP's in the UK...read on. Role: ICT Technician aka IT SupportTechnician, ICT SupportTechnician, ICT Consultant, Field IT Support Engineer Location: Field based, looking after schools … in Reading and Berkshire Salary: £24k-£32k base salary plus great benefits What you will bring to the role: Previous experience in an IT Support Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such more »
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role … resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute … customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones more »
System SupportTechnician (temp) - Reading/Oxford/Swindon/Hybrid £12.82 an hour Temporary role until late September The purpose of this role is to support the day-to-day functions of the system across the business. Duties include: Assist the Business Systems Manager in developing … and implementing change to the ERP system. Assist the IT Systems Manager in managing and maintaining server based technologies required to support the ERP system. Liaise with internal stakeholders Where problems cannot be resolved, reporting accurately on the situation and specific problem to line management. Complete daily, weekly and more »