Permanent Support Technician Jobs in Wallsend

1 Permanent Support Technician Jobs in Wallsend

ICT Support Technician

Wallsend, England, United Kingdom
Nijhuis Saur Industries UK and Ireland
Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical … assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the needs of … update the Helpdesk knowledge base. Using the Group’s remote access software to manage and deal with basic 1st level requests to provide remote support to end users. Maintain the hardware and software asset registers. Managing the build, configuration & issue and return of IT devices to & from end users. more »
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