Birmingham and Solihull Mental Health NHS Foundation Trust
Job summary The responsibilities of the team are to provide accessible, responsive and continually improved and developed corporate systems to facilitate enhanced organisational performance, efficiency and effectiveness. This will include ensuring the effective contract and performance management of all associated systems and services, the development of effective reporting … point of contact for queries around Healthroster, Safecare and Loop. Main duties of the job Please refer to JD and PS. To offer technical systemssupport to users of Optima providing help and guidance in system usage, updating the system daily, technical queries and expert advice. Deal with … effective use of the Healthroster and Safecare system. About us Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. A detailed understanding of how the SCADA system application operates and … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. Diagnosing … complex issues. Performing new configuration deployments into the test and live environments Who you are: This role would be well suited to a proficient Support Engineer with experience of SCADA technologies, such as Codra - Panorama. An individual who is able to work under pressure, excels at problem solving, strong more »
Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. A detailed understanding of how the SCADA system application operates and … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. more »