2 Permanent TCP/IP Jobs in Birmingham with Remote Work Options

1st / 2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st / 2nd Line Technician to join their team and provide … internal support. Role: 1st / 2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st / 2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial but more »

Cloud DevOps methodologies including: Incident management: analyze T2 metrics, and alarms, alongside Lumberjack logs. Troubleshoot, repair, and document infrastructure and service issues. Start / stop / upgrade cloud infrastructure and services using OCI tools. Participate in a follow-the-sun model for 24x7 support of FAW … problems Issue tracking and collaboration (Jira and Confluence). Producing documentation in support of developed work (KBs, run books, help guides). Linux / Unix system administration including system level knowledge of Linux on Cloud Platforms, creating and executing scripts. Networking and TCP / IP fundamentals. Utilizing agile methodologies. Good interpersonal skills and communication with all levels of management. Working with remote, global teams as well as individuals. Working independently and in a self-directed manner. Collaborating with software developers to optimize deployment processes. Assisting with system troubleshooting and problem more »