1st Line Support Technician
Harrogate, North Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate / someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would … to hear from you: * Experience with Active Directory and password resets * Knowledge of group policy * Experience with M365 applications * Knowledge of Windows Server / Exchange Server * Basic networking understanding- DNS, DHCP, TCP / IP Your responsibilities include: * Serving as first point of … contact for all clients / internal staff members attempting resolution and escalating to the relevant team where necessary * Provide remote assistance to users * Diagnose and troubleshoot hardware / software and networking queries * Provide clear and accurate information in a friendly and approachable manner You will join more »
Employment Type: Permanent
Salary: £20,000
Posted: