Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Cloud Solutions. * Work on infrastructure issues, providing an efficient and timely resolution. * Update the helpdesk system ensuring all parties are informed on update / resolution or escalation of issue. Technical Skills / Requirements: * Strong Microsoft Windows skills and strong understanding of TCP/ IP. * Experience managing and maintaining firewalls / switches / routers * Familiar with network design best practice (e.g. N+1, HSRP, IPAM etc.) * A can-do attitude, ability to think on your feet and a team player * Virtualisation skills with Hyper-V * Knowledge of routing protocols … Network Security : Firewalls / IPsec / SSL / VPNs * Cloud Infrastructure: Azure Firewalls / NSGs / Load balancers / Vnets * Good working knowledge of DNS including SPF / DKIM & DMARC * Knowledge of Illumio Host base firewall more »
technical escalation point as a subject matter expert Prepare documentation and present progress reports to customers Occasionally pre-configure customer systems Advise and / or undertake customer upgrades or configuration changes Work in collaboration with the rest of the service delivery team to ensure the smooth operation and … Tier III level and occasionally provide Tier II level support for escalated tickets via phone, email, and web conference Liaise with vendors and / or distributor support teams to resolve customer issues. Education and Experience Educated to ‘A’ level standard or equivalent qualification Direct Border Gateway Protocol (BGP) experience Cisco Certified Network Professional (CCNP) Certification SD-WAN experience desirable but not required Knowledge and Understanding Network infrastructure technologies (TCP/IP, IP addressing and subnetting, switching and routing and virtual routing) Routing protocols especially BGP. OSPF and more »
Reading, England, United Kingdom Hybrid / WFH Options
Loftware
You will provide insight into customer issues utilizing remote working sessions to review production performance and provide analysis and reaction plans for errors / failures. You will manage any other reasonable tasks including flexibility to work and participate in 24x7 on-call rotation for off normal business hours … supporting external clients in technical field. Experience with setting up software and printers Knowledge of Microsoft server operating systems Knowledge of network principles (TCP/IP, HTTP / HTTPS, DNS, DHCP, Active Directory) Basic knowledge of VBScript, Python scripting languages Basic knowledge more »