telephone. Liaising with external suppliers and support providers when required. Managing users, privileges, permissions and security in Active Directory, Office 365 and Azure / Entra in accordance with best practice from Microsoft and the school's Cyber Essentials certification Providing support and maintenance to the school's physical … Hyper-V). Providing troubleshooting, support, maintenance, and performance enhancements to the physical and virtual network infrastructure through a strong knowledge of WAN / LAN, TCP/IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range … of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019 / 2022) and Desktop (10 / 11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall more »
Support Analyst / IT Engineer / IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst / IT Engineer to work from our offices based in northwest London on Permanent … Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS / Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and … troubleshooting of Microsoft SQL Server • Proven knowledge and troubleshooting of Microsoft Exchange Server • Networking, TCP/IP, Printer, Desktop, Laptop and Server Hardware troubleshooting • Upgrades, Disk Imaging and Data Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP more »
infrastructure projects, software development, and cyber security. Role Description This is a full-time, office-based role as a customer-facing IT Support / Project Engineer. You will be responsible for resolving technology issues on Windows and Mac. Daily tasks include dedicating time to tickets, investigating and solving … inclination for customer service. Demonstrate that you can apply what you have learnt. Essential A professional and confident manner A basic understanding of TCP/IP, DNS, Microsoft Active Directory / Group Policies Understanding of anti-virus products and technologies Understanding of … Accreditation or experience in the majority of the following technical products: Microsoft Server Operating systems Microsoft Desktop Operating Systems Microsoft Exchange Server 2010 / 2013 / 2016 Microsoft RDS Active Directory Office 365 Hyper-V Citrix XenApp / Xendesktop Citrix Netscaler Sonicwall Firewalls Veeam more »
Experience: Proactive, self-motivated, and responsible. Strong analytical skills with intellectual curiosity. Fluent in English with excellent communication skills. Understanding of networking fundamentals, TCP/IP, and core protocols. Experience in log monitoring and management, SIEM (ideally Splunk and Tenable), and vulnerability management. Familiarity … with endpoint technologies (preferably SentinelOne) and PAM management (preferably BeyondTrust). Investigate reported emails, manage urls / attachments / quarantine / senders (ideally Mimecast). Knowledge of phishing analysis, security awareness training, Windows & Linux operating systems, and Azure cloud services. Qualifications Required: Bachelor’s … Degree in IT, information security, or related field, or equivalent experience. Relevant certifications: Any two of Azure Certifications, CompTIA Sec+ / N+, IS2 (SSCP, CISSP, CCSP), Blue Team Level 1, ITIL foundation. Desirable: Understanding of attack vectors and methodologies. Awareness of common security vendors and emerging technologies. Up more »
Desktop Support Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support … for applicants who have experience in a Microsoft Windows environment working at 1st & 2nd line support. You will have experience of: Windows 10 / 11, MS Office Suite, Office 365. Furthermore, current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be … PC BIOS and configuring PC and workstation builds. Driving licence is essential as some work will be off site with remote PC builds / Off site Configs. - Milage is paid for by the company. Ticketing System Experience - Pref ServiceNow. Exposures with TCP/IPmore »
Sompo International is the international operation of Sompo and, through its operating subsidiaries, writes agriculture, casualty and other specialty, professional lines, property, marine / energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.As a leading global provider of insurance and … for continuously improving our suite of troubleshooting documents, SOPs, and support tools so that the IT support teams are able to self-resolve / diagnose.Responsibilities:Provide timely support for IT teams where security technologies may be a contributing factor to the issueReview tickets and change requests for risk … teamsMake operational policy changes to security toolsMinimum Qualifications:Systematic thinking – the ability to take a complex sequence of events and isolate the critical / relevant stages.Excellent interpersonal skills – the ability to engage with both end users and IT colleagues to understand a problem and determine fact patternsUnderstanding of more »
Burnley, England, United Kingdom Hybrid / WFH Options
Serata Search (UK) Ltd
SENIOR IT ENGINEER / 3RD LINE BASED BURNLEY, ONSITE, ONE DAY WFH, WITH OCCASIONAL TRAVEL TO CLIENTS – NORTH WEST UP TO 40K BASIC PLUS BENEFITS AND POTENTIAL CAR ALLOWANCE Our client is a leading provider of ICT Solutions. Established for many years they are hugely successful and cover … Ideally we would like someone ambitious that is an accomplished 2nd line engineer and now wants to step up into a 3rd line / Project role and really develop their technical skills . Candidates must also be very client focused as providing an excellent level of service is … and interesting projects Providing strong server and desktop support across our customer networks Keeping clients updated as to the progress of their request / issue status Maintaining agreed SLA’s To provide an escalation point for sales / customers / technical, and to manage more »
at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are … located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset). Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Responding to escalated … complex and high impact issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware / software, data, and Information systems. Creating knowledge articles for peer use and knowledge transfer Provide training where necessary to all team members. Identifying inefficiencies, recommend improvements more »
allowanceTwo pension schemes to choose fromPrivate Medical Insurance + discounts for additional family membersLife Assurance scheme up to 4 x salaryShare Save schemeElectric / Hybrid Car leasing schemeCycle to work schemeRetail discountsCareer development supportWe are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach … with solutions that ensure business continuity or can add substance to new or on-going projects or products.Technical Skills:In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model.Strong experience of routing protocols … firewalls, enterprise routers and datacentre switches.Network configuration and storage configurations for HPCExperience of working with common operating systems such as Windows Server, Linux / RHEL.Server hardware / blade enclosure configuration experienceExposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated more »
allowanceTwo pension schemes to choose fromPrivate Medical Insurance + discounts for additional family membersLife Assurance scheme up to 4 x salaryShare Save schemeElectric / Hybrid Car leasing schemeCycle to work schemeRetail discountsCareer development supportWe are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach … with solutions that ensure business continuity or can add substance to new or on-going projects or products.Technical Skills:In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model.Strong experience of routing protocols … firewalls, enterprise routers and datacentre switches.Network configuration and storage configurations for HPCExperience of working with common operating systems such as Windows Server, Linux / RHEL.Server hardware / blade enclosure configuration experienceExposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing … technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT / Telecoms support environment, whilst also having a strong technical stack across Windows OS / Server, Troubleshooting, Server / Desktop Support, Networking … and Routing / Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills more »
Services, Certificate Services, ADFS, and PowerShell. Experience in advanced Exchange (2016, 2019) installation, configuration, and troubleshooting. Expertise in virtualization configuration and troubleshooting (HyperV / VMware). Strong firewall troubleshooting skills across mainstream products. Proficiency in network management including TCP/IP, L3 … routing, VLAN management, and LAN / WAN. Experience in SQL Server troubleshooting and disaster recovery. Familiarity with anti-virus technologies such as Eset and Bitdefender. Desirable Skills: Microsoft 365 expertise including Azure, SharePoint, OneDrive, Exchange, and Intune / Endpoint Manager. Proficiency in scripting and task automation … using PowerShell. Relevant Microsoft certifications in Networking / Desktop / Servers. Advanced level experience with VoIP systems (CTX) - troubleshooting and administration. more »
our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays / Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write … practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as … to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research / using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration / deployment, LDAP, ADSI. more »
Wirral, Merseyside, North West, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24 / 7 / 365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony … systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for … Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data – Stored Procedures, Reporting Monitor / Manage / support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards more »
Title: IT Desktop Support The COMPANY Our client is a well established Global manufacturer of power generation / turbines / combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range … means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products / services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing team. The ROLE … The CANDIDATE The successful candidate will be an enthusiastic and likeable team player who takes pride in their work possessing; * IT Support desk / First Tier Support experience * Good IT qualifications * Background troubleshooting Windows 10 / 11 Desktop Operating systems * Basic networking (TCP/more »
choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a … solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing … routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux / RHEL. Server hardware / blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions more »
team of professionals within a forward-thinking and innovative IT department that is undergoing an exciting period of change. Key Responsibilities: · Providing 1st / 2nd line support to incoming queries · Resolving all service queries in a timely manner, escalating where appropriate · Maintaining records · Providing support to projects and … further department development where needed Essential Skills: ··Minimum 12 months experience in a similar IT support role · Experience in supporting a Windows Server / Azure AD / M365 Environment · Experience working in a similar role providing 1st / 2nd line technical support · Experience with … O365 / M365 Administration · Understanding of LAN, WAN. DNS, DHCP, TCP/IP · Experience delivering exception customer service · Azure Fundamentals / AWS Cloud Certifications (Desired) · An understanding of the ITIL framework (ITIL Foundation v4 Certified- Desired) #IDTHW more »
Software Engineer C# / Java - Bristol / Stevenage – 6 months contract - £60 - £65 per hour umbrella SC needed before start Responsibilities: The role supports the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and … equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset / experience required: Proficient in C# / C++ Microsoft Visual Studio, Eclipse, Ability to work from high level / system view … technical detail. Excellent verbal, presentation and written communication skills Knowledge of using Microsoft Windows and Linux operating systems Non-essential Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553 /more »
Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »
Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »
train users on new VoIP installations while on-site at customer premises Increase knowledge base by identifying and documenting support procedures Skills: VoIP / SIP working experience Good working experience of IP networks and TCP/IP skills IPmore »
Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with … an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/ VOIP services. You will be working within a collaborative environment with a highly skilled team of professionals who deliver solutions to a wide … range of organisations across the North West. Benefits : Competitive salary dependent on experience Professional development and growth plan Full support / induction and training Collaborative and supporting team environment Workplace pension Technical Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies more »
Hillingdon, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
administration: includes all MS and third-party application patching Network and VPN configuration support and administration with a focus on Meraki Windows 2016 / 2019 server system administration / Active Directory / Group Policy Information Security – ensure all infrastructure has information security embedded Participate … adhered to VMWare platform support and configuration (HA, VMotion, SAN storage) MS Exchange 0365 and 2016 Hybrid management and maintenance Troubleshooting network protocols (TCP/IP, SFTP, SMB, etc) Branch office support, to include both remote and on-site Communicate at all levels both … internal and external by telephone, electronically, and in person PC / Laptop hardware configuration and troubleshooting skills Microsoft Windows 10 system administration Desktop imaging technologies Printer and copier server configuration / maintenance (follow-me-print) Disaster recovery / BCP – undertake rehearsals and input into more »
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support / Technician / Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and … Issues * Desk-side Support * Documentation * Helpdesk Ticketing using Dell KACE System * Hardware Setup & Breakdown * Imaging Computers * Software Installation Key Skills * IT Support desk / First Tier Support experience * Good IT qualifications * Background troubleshooting Windows 10 / 11 Desktop Operating systems * Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge * Can confidently fix hardware breaks. * Hyper-V / VM Ware understanding * Strong problem solving skills * Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of more »
Employment Type: Permanent
Salary: £20000 - £25000/annum plus non salaried benefits
Infrastructure Engineer 6 months4 days per week on-site in Shalford, Surrey 350 - 400 p / d outside IR35 Position Summary:Reporting to the Head of IT, the Infrastructure Consultant is responsible for high-level operational support across all Infrastructure service domains aligned to technical technology areas and … the Head of IT and IT Cyber Security Manager.Essential skills: * Proven experience working in a similar role with a minimum 3 years infrastructure / architecture / network experience.* Experience of Infrastructure competency support teams and attributed best practice governance.* Experience working with enterprise companies in a … multi-vendor environment.* Experience of technical infrastructure teams, internal and 3rd parties.* Microsoft MCSE / MCSA, VMware certified or equivalent experience.* Experience maintaining company wide networks - LAN, WAN & MPLS.* Ability to implement, administer, configure and troubleshoot network infrastructure devices, including routers, wireless access points, firewall, routers, switches, controllers more »