1 Contract Team Leader Jobs in London

As a leader within our infrastructure team, you will be responsible for overseeing a group of fellow infrastructure engineers, ensuring the delivery of infrastructure support meets established standards. Your role will play a pivotal part in facilitating the evolution of our current provision. Strong troubleshooting, problem-solving … SLAs and KPIs and by proactively identifying process improvement opportunities within the department. Provide on call, on rotation, with the rest of the team to ensure customers have escalation cover out of hours. Provide Change Management responsibilities and follow the shared service process. Provide Problem Management by using … to hand to identify, prevent or resolve either ongoing or potential issues that would adversely affect a customer. Manage patch management with the team to ensure that the environment is patched in accordance with the patching policy. This will involve weekend works on a rotational basis. Work with more »