2 Team Leader Jobs in Reading

Job Title: Helpdesk Team Leader Salary: £40,000 - £45,000 Main Purpose of Role: The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to … days per week in office Position is Responsible for: Serving as an escalation point for customer issues and managing the service support team of 5 people. Main Duties: Establish performance measures to meet and exceed Service Levels. Manage ticket queues and maintain a healthy average ticket age. Serve … as an escalation point for customer issues, ensuring successful case closure and client satisfaction. Develop the capabilities of the Helpdesk team through skills growth and talent acquisition. Foster productive relationships with key personnel in strategic customer accounts. Maintain expertise required for industry-leading service and ensure appropriate training more »

Electrical Team Leader (Production) £35,000 - £45,000 + Training + Progression + Overtime + Life Insurance + Days-based + Company Benefits Reading Are you from an Electrical background looking for varied and exciting days-based Production leadership role within a well-established yet rapidly growing … their establishment in the 1990s to the point they have an annual turnover of over £15m and are looking to grow their friendly team to help them achieve targets of continued growth. In this exciting role you will play a pivotal role within a well-established company, managing … 30pm The Person: Electrical experience Production/Power/Lighting background Commutable to Reading Reference number: BBBH13128 Electrical, Production, Supervisor, Team Leader, Manager, Coordinator, Electrical, Components, Leadership, Days-based, Power, Lighting, Bespoke, Project, Berkshire, Reading, Bracknell If you are interested in this role, click 'apply now' to more »