EMEA Regional Team Leader
Croydon, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Natterbox
of 1st and 2nd Line Support Engineers in the EMEA region, reporting directly to the Head of Customer Support. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction. By collaborating with the US … regional Team Leader, you will spearhead unified strategies and ensure success in your initiatives. Your skills in leadership, management, and development will be instrumental in setting the standard for team performance and engagement. Key Responsibilities Support Operations Management: Oversee the delivery of 1st and 2nd … line support across multiple regions, ensuring high standards of service and responsiveness through effective team management Leadership and Team Development: Lead by example and actively engage your team to excel. Mentor team members to achieve individual and collective goals, fostering a high more »
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