3 Team Leader Jobs in the Thames Valley with Remote Work Options

Job Title: Helpdesk Team Leader Salary: £40,000 - £45,000 Main Purpose of Role: The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to … days per week in office Position is Responsible for: Serving as an escalation point for customer issues and managing the service support team of 5 people. Main Duties: Establish performance measures to meet and exceed Service Levels. Manage ticket queues and maintain a healthy average ticket age. Serve … as an escalation point for customer issues, ensuring successful case closure and client satisfaction. Develop the capabilities of the Helpdesk team through skills growth and talent acquisition. Foster productive relationships with key personnel in strategic customer accounts. Maintain expertise required for industry-leading service and ensure appropriate training more »

Senior Software Developer & Team Lead Franchise Brands Location – Milton Keynes Full time permanent Salary £40 - 45K DOE + benefits Hybrid We are looking for an experienced Software Developer for our business, Franchise Brands. We are looking for a high end Technical Specialist within Cloud Infrastructure and Architecture for … expertise in Python, web technologies, Azure, SQL Server, and MySQL to lead and contribute to our growing development team. As the team leader you will work with and mentor two python developers developing robots, integrating systems with third party APIs, developing web portals and leveraging AI and … machine learning technologies to innovate and deliver business benefits. Key responsibilities and accountabilities: Leading and mentoring a small team of Developers Providing technical guidance and oversight throughout the software development life cycle Design, develop, test, and maintain scalable and high-performance software solutions using Python, Django, SQL Server more »

has recently partnered with a cutting-edge space robotics company in Oxfordshire that are currently looking for an experienced Software Verification and Validation Team Lead to join their team. As the successful Software Verification and Validation Team Lead, you will have hands-on experience providing input … of the test environment. *It is imperative that you have a background working within the space industry* For this Software Verification and Validation Team Lead, we are looking for someone with: Embedded Software Verification experience Knowledge of validation and integration of software in to the flight systems Experience more »