2 Contract Team Leader Jobs in the West Midlands with Remote Work Options

We are looking for an experienced Team Leader with a passion for leading and motivating a team support our key client within the financial service sector on a remote basis. You will be managing a team providing telephone support with account queries, amendments … this fixed term contract. Full training would be provided to help you settle into the systems and the role. As a Team Leader you will: Undertake performance management Review and take ownership for work allocation Motivating and providing day to day support and guidance Customer escalation handling … team into the clients SMEs. Spotting potential complex queries/complaints and escalating where required. To be a successful Team Leader, you will have the following skills and experience: Strong managerial background within the Financial Services sectors ideally within a complaints department Excellent communication skills more »

We have an exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. … You will support the Service Manager and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the service delivery plan. You will develop and maintain good working relationships with our range of key stakeholders … Service Managers for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and more »