1 Permanent Technical Advisor Jobs in Wales

Job Title - Technical Services Adviser Salary - £28,000 per annum Location - Maesteg, Wales Job Type - Permanent, Full Time Russell Taylor Group are currently recruiting for a Technical Services Adviser to specialise in the fire protection industry. This candidate will be responsible for ensuring technical enquiries are dealt with in a professional manner. The Role Assessing incoming queries and assigning caseloads to technical engineers. Offering technical support via phone/email in line with required competency level on SKEB matrix. Maintaining appropriate records in CRM system. Building relationships with … and team members. Utilising KPI's to measure service level provided and customer response times. Assisting with recording of data. Undertake review into technical involvement on projects (ad-hoc). Compile project timelines and brief summaries of technical involvement. Be responsible for co-ordination of internal more »