Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where development … software company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. … Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active Directory. Antivirus, firewalls, Wireshark more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
We are looking for an experienced Technical Support Engineer to join our client's established team. This role is a hybrid role, with the ideal candidate attending one of our client's Southwest offices 2-3 days per week. Responsibilities of the Technical Support Engineer include … Increase capacity and capability within the technical support function byproviding highly skilled advice on a range of existing in-use technologies and emerging solutions. Support and development of technical processes in relation to cloud technology Produceand maintain technical documentation, ensuring it is kept current throughcontinual review Technical … Involvement in planning and product upgrade roadmaps Providing knowledge transfer to the team to ensure no single points of failure exist Requirements of the Technical Support Engineer include: High level of technology literacy Strong practical experience in a 2nd or 3rd line application environment Excellent understanding of Microsoft more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line Support Engineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently become … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex more »
