Luton, England, United Kingdom Hybrid / WFH Options
Civica
TechnicalServicesAnalyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a TechnicalServicesAnalyst for Civica's Infrastructure Team based … IT Infrastructure professional seeking a role with a mix of project and BAU support work on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume … technologies you will work with: Email Technologies: o Exchange, Egress, MailMarshal, Enterprise Vault Microsoft 365 Applications: o Exchange Online, Teams, SharePoint, Yammer Remote Desktop Services: Microsoft System Centre/EndPoint Manager o Operations Manager, Configuration Manager, Intune Multi-Factor Authentication: o Safenet/Microsoft Authenticator Backup Technologies (Cohesity) Monitoring more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
We have an exciting opportunity for a TechnicalService Desk Analyst to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary … p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and … and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience: * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
We have an exciting opportunity for a TechnicalService Desk Analyst to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary … p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and … and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations more »