Technical Support Specialist
Cambridge, Cambridgeshire, East Anglia, United Kingdom
On Target Recruitment
portfolio of products A company showing continual growth A private company with flat structure and no hierarchy Fantastic career opportunity The Role of the Technical Support Specialist Our client is a leading UK distributor of advanced life science research products As a Technical Support Specialist you … will take responsibility for providing scientific technical support whilst creating and maintaining positive and strong relationships with customers. You will engage with our customers to resolve pre- and post-sale technical enquiries. You will also be responsible for all human blood, biospecimen and custom research services quoting and … Assess and manage the inbound enquiry queues (telephone and email) and allocate enquiries as appropriate Establish yourself as first point-of-contact for future technical enquiries through relationship building Acknowledge and empathise with customer issues Identify information/data required for issue resolution and collect information as appropriate Analyse more »
Employment Type: Permanent
Salary: £30,000
Posted: