13 Contract Technical Support Jobs

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »

Emergency Preparedness Technical Support Officer 578CW Hinkley Point C, Somerset Up to £510 per day Umbrella Long-term Contract Overview Hinkley Point C is designed, built and operated to the best nuclear industry standards as well as ensuring compliance with all applicable legislation and regulations. This includes the … with radiological or non-radiological consequences. This role will be managed by the Emergency Preparedness Lead in the Pre-Operations Directorate. This work will support the development and delivery of emergency preparedness arrangements for the Hinkley Point C operational site in line with the project milestones. The tasks will … support activities related to the development of arrangements, ensuring the operational workforce is trained and all the necessary procedures implemented, ensuring facilities have the appropriate equipment, systems, as well as working with the construction emergency preparedness team to ensure a smooth transition from construction to nuclear operational arrangements. Knowledge more »

1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a … prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful more »

Contract Technical Support Analyst - Field Based| £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for aField BasedContract Technical Support Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). … IT professionals with Field Experience or those wanting to branch out into field support. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for multiple levels more »

Technical Support Analyst - 3 months - Liverpool A client of mine based in Liverpool is looking for a Technical Support Analyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment to ensure … per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting. Skills & Experience: Good understanding of best practice frameworks e.g., ITIL. The ability … to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc). Has high quality oral communication and written skills. A good level of experience in a Technical Service or a similar role. Proven more »

We are looking for technical support engineers for our clients projects in Inverness Technical support engineers will be working with our busy construction and civils client Help with preparation of Health & Safety plans/compound set-up etc for projects where were PC. Same for preparation more »

We are looking for a technical support assistant to support our wonderful team at Sunderland Care and Support. This is an amazing opportunity for support agents/assistant. Requirment: Relevant qualification, or equivalent, or working experience within the relevant discipline Relevant working experience within the service … various terms and conditions. Understanding and production of performance, data & information. Act as a point of contact for other team members in relation to technical and quality assurance issues. Candidte needs to be UK resident or have valid right to work in UK If interested, please apply for the more »

Overall Purpose: The selected candidate will work under the direction of the Unit4 Business World (U4BW) Technical Lead and be responsible for providing mainly on-site support to the team, but also some remote support for configuration changes and updates identified in the current Release of Unit4 … Accountable to the U4BW System Administration Team Lead for the delivery of change impact assessments and configuration assessments. Accountable to the U4BW System Administration Technical Lead for the delivery of configuration changes in line with UKAEA technical and business architecture requirements. Specific Qualifications/Experience: Implementation and development … beneficial but not essential (process is already be established). First class planning and analytical skills with good communication skills. Other Duties: The Unit4 Technical Support Officer will be part of the U4BW System Administration team and will be expected to contribute to the development of the team more »

Emergency Preparedness Technical Support Officer 578CW Hinkley Point C, Somerset Up to £510 per day Umbrella Long-term Contract Overview Hinkley Point C is designed, built and operated to the best nuclear industry standards as well as ensuring compliance with all applicable legislation and regulations. This includes the more »

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and more »

Overall Purpose: The selected candidate will work under the direction of the Unit4 Business World (U4BW) Technical Lead and be responsible for providing mainly on-site support to the team, but also some remote support for configuration changes and updates identified in the current Release of Unit4 more »

We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer … and complaints * Complete up to 2nd line diagnostics including but not exclusive to router diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on … products/services, providing high level of technical expertise to customers both internal/external * Undertake personal training and development in line with departmental needs and in line with Personal Development Plan agreed with Line Manager * Excellent communication skills - Verbal/Written * Excellent customer service skills * Excellent IT literacy more »

Our London based Public Sector client are looking for a SuccessFactors support analyst to join their team on a contract basis for 2 months. You will be joining a small team that work on a hybrid basis with 2 days per week in the office. The following experience is … required: Prior experience supporting SuccessFactors 2nd and 3rd line support Recruitment and Onboarding module knowledge is desirable Implementation support is desirable McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. more »