1 to 25 of 232 Permanent Technical Support Jobs

Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per more »

Job Introduction Job Description for Electrical Technical Support: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges more »

Job Introduction Job Description for Mechanical Technical Support: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges more »

considering sending an application, make sure to hit the apply button below after reading through the entire description. br strong German speaking 3rd line Technical support/strong br strong Salary: Up to £40,000 p.a. basic + Benefits/strong br strong Location: Rosyth, Scotland/strong more »

in order to maximise your chances of being considered for an interview Read the complete job description below. br strong German speaking 2nd line Technical Support/strong br strong Salary: Up to £34,000 p.a. + Benefits/strong br strong Location: Rosyth, Scotland/strong br more »

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »

Technical Support Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive Technical Support Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling … traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Support more »

better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology is seeking a … Sr Principal Technical Support Engineer to join our industry leading Engineering software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve problems … AspenTech. Work with cross functional management to ensure global issue escalation meets ongoing customer needs. Identify new content areas and lead teams to create technical white papers for publication to AspenTech’s web knowledgebase for areas of expertise Deliver high-quality advanced level and customized training classes, which are more »

head-on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. … As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »

RESPONSIBILITIES · Build technical knowledge and expertise in various Facebook advertising products · Provide consultative guidance to sales teams and external clients on best practices and Facebook product setups · Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or debugging · Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Experience Required - · Minimum two years of Experience in AdTech Product Support · 5 Years of Experience with troubleshooting and ticket escalation experience troubleshooting campaign delivery/performance related issues (for example, issues raised by advertisers/account managers … such as Impressions count, attributed conversion count, spend, CPC (Cost Per Click), CPM (Cost Per Millie (impressions)), CPI (Cost Per Install), etc. · Experience translating technical concepts and solutions to non-technical audiences more »

Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established … we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas … of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets. • To more »

Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency … power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations. To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training global … by industry experience Ability to operate under own initiative as well as possessing strong team working skills Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a more »

Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service more »

Job Title: First Line Support Engineer Hybrid Job Description: We are seeking a diligent and customer-focused First Line Support Engineer to join our dynamic team. As a First Line Support Engineer, you will be the initial point of contact for all technical inquiries and issues … reported by our clients. Your primary responsibility will be to provide timely and effective resolution or escalation of technical problems, ensuring excellent customer service at all times. The ideal candidate will possess strong communication skills, technical proficiency, and a passion for problem-solving in a fast-paced environment. … Key Responsibilities: Act as the first point of contact for technical support requests via phone, email, or ticketing system. Provide courteous, efficient, and professional assistance to clients experiencing technical issues or inquiries. Diagnose and troubleshoot software, hardware, and network problems, utilizing available resources and following established procedures. more »

technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office … Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »

Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for … different departments within the company Report any customer concerns to the team leader or manager Desirable experience/characteristics: Knowledge of effective customer service Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably more »

s work environment and lively culture in this video - https://www.youtube.com/watch?v=EupvfTWhRww. 💡 The Team We are a community of Technical Support engineers committed to satisfying customer needs throughout the EMEA region – a scope encompassing 15+ countries. You will collaborate closely with your colleagues … across Sales, R&D, Professional Services, etc., to help provide excellent service to our customers and support our relationships throughout the region. 🔎 What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our … company and build trust with customers Perform occasional on-site technical services Write technical documents and articles on recurring incidents Escalate customer issues through the appropriate channels 🌟 About you *We invite you to apply even if you happen not to meet every requirement. We provide training and support more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have …/background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness more »

and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »

Title: Technical Support Location: Remote Contract : 3 Month FTC Hours : 9-6, Monday - Friday Salary : £11.44 ph Overview As Techincal Support, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should … operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master … within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although more »

Due to continued growth, Hutchinsons are delighted to recruit a newly created role for a Technical Support Advisor to join our Omnia team, joining this newly established team based in our Wittering office. You will be developing and maintaining expert level knowledge of Omnia, our market leading digital … farming platform, to enable you to provide high quality technical support to both internal and external users. KEY RESPONSIBILITIES Providing phone and email based technical support to a variety of users, troubleshooting issues and providing guidance to enable best use of Omnia and TerraMap Support … with effectively, communicating the status and escalating issues where required. Supporting with the production and delivery of on-going training to all users Providing support throughout the on-boarding process Actively seeking feedback on the platform, sharing any potential developments with the team This role will suit someone with more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including risk … building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »